Last night, I heard a strange sort of pop in the audio of the DVD I was watching (I was folding laundry, so my attention was slightly diverted), and I noticed that two things had happened. The audio dropped greatly in volume and the front display stopped working. Things I've tried: Turned power off and back on. Unplugged and plugged back in. Looked in manual to see if (by some strange coincidence) there was an entry on the troubleshooting guide for this event. There wasn't. Things I've thought of doing but haven't done yet: Using a "reset to defaults" option in the setup menu. I'm not even sure if the setup menu for this player has such an option. I'd love to hear anybody's suggestions. The player still plays, though as I said the volume level is greatly reduced. There were no power surges or anything like that that I noticed at the time.