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Problem with Criterion blu rays?

Discussion in 'Blu-ray and UHD' started by Thomas T, Oct 1, 2014.

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  1. AnthonyClarke

    AnthonyClarke Screenwriter

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    And thanks to Criterion for their instance acceptance of this issue, and prompt action. My replacement disc arrived here in Australia yesterday. Criterion truly is a quality company.
     
  2. David Weicker

    David Weicker Producer

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    The USPS has really dragged their feet on my package.

    It was shipped on August 27th, put into the USPS system on the 29th, and as of September 17th, I still don’t have my replacement copY.

    It sat (not moving at all) in their New Jersey Distribution Center for nine whole days. Then it sat in the Bridgeview IL facility for another nine days (also not moving).
     
  3. Mark Cappelletty

    Mark Cappelletty Cinematographer

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    Thanks guys for this thread. My LADY VANISHES only gets past the Criterion "C" before locking up. My 39 STEPS plays fine, though.
     
  4. mcash007

    mcash007 Stunt Coordinator

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    Received my two replacement discs from Criterion! It only took about 2 weeks from me sending them out and getting the replacements. They even emailed a tracking number. Great customer service
     
    JohnMor likes this.
  5. Nick*Z

    Nick*Z Screenwriter

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    The Criterion of Howards End was a terrifically flawed disc, wrong framing, color banding, edge effects. The re-reissue from the Cohen Media Group is superior and should be your go to replacement for this catalog title. It looks spectacular!!!
     
  6. David Weicker

    David Weicker Producer

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    So, my copy arrived yesterday.

    It must have been going by train and disappeared for part of the journey.

    So I can whistle a happy tune now that it’s here
     
  7. Brandon Conway

    Brandon Conway captveg

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    Criterion ended up being able to offer replacement disc for Howards End after all, and I've been more than happy with it for several years now, but thanks.
     

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