problem importing .pst file into outlook

Discussion in 'Computers' started by Ted Lee, Jun 25, 2004.

  1. Ted Lee

    Ted Lee Lead Actor

    Joined:
    May 8, 2001
    Messages:
    8,390
    Likes Received:
    0
    hi all -

    i can't import a .pst file that created last night back into my pc. when i try, i get the following error:

    properties for this information service must be defined prior to use

    and then it tells me my file isn't a .pst file. what's weird is i created another .pst and i can import that one with no issues.

    any ideas?

    it figures that it's my fiance's .pst file that i can't import. if you want to save my pending marriage you'll help me out! [​IMG]

    thanks!
     
  2. BrianML

    BrianML Auditioning

    Joined:
    May 1, 2003
    Messages:
    7
    Likes Received:
    0
    One thing you can check is on the properties of the pst file and make sure it is not read only. Happens when you burn it to a cd. Give it a shot.
     
  3. Ted Lee

    Ted Lee Lead Actor

    Joined:
    May 8, 2001
    Messages:
    8,390
    Likes Received:
    0
    thx brian, but the file is not read-only. i went to the microsoft website and when i put in that error, the only solution was the one you suggested.

    as it turns out, i told my fiancee she may want to backup any important emails -- which she did. [​IMG] [​IMG]

    so, i'm (more or less) out of the dog-house.

    but i still want to know...if nothing else then for my own edification.
     
  4. Jim Williams

    Jim Williams Second Unit

    Joined:
    Oct 29, 2002
    Messages:
    367
    Likes Received:
    0
    Is this the same version of Outlook? If the versions are different you can sometimes run into this problem. Even if they are the same versions, if one was set to "corporate" and the other set to "internet" or vice versa, you can run into this problem.
     
  5. Ted Lee

    Ted Lee Lead Actor

    Joined:
    May 8, 2001
    Messages:
    8,390
    Likes Received:
    0
    yep, it's the same version (2002). it's setup as corporate since she and i like to keep our emails separate.

    what's odd is my other pst backups reimported fine. it's just her one file that won't work. it is significantly larger then my file though. hers is around 50mb, mine is only around 10. but i can't imagine that would make a diff?
     

Share This Page