Senior HTF Member
- Sep 11, 2009
- Real Name
perhaps i did not do a good job at explaining, so let me try again.Mike Frezon said:Your logic that a letter (which you describe as "important) did NOT need surnames of its recipients, but DID need capitalization totally escapes me. In your mind, no surnames = friendliness while capitalization = respect (and hope that the letter will get read). Why would you do one and not the other? That does not compute. To me that's like saying you would show up for a job interview dressed in your best suit and tie (because you want to be taken seriously) but then call the Human Resources Director (whom you've never met) by his/her first name.
a big business department head is very likely to get a lot of emails. i suspect that most of them may never get read, simply because of time constraints.
so said person needs to be somewhat selective. without capitalization, it is another reason why the email may be deleted, without ever getting to the content of the message.
let's just say that i am lucky enough that for whatever reason, the department head decides to read the letter.
i felt i had a better chance by using an informal approach as opposed to a formal approach.
i have never seen a letter of any kind addressed as dear ann jones. so i am not sure just exactly how you would have chosen to do the salutation if you had been writing it.
if the site had listed the heads as miss ann jones, mrs. ann jones, director ann jones, or anything of the like, i would very likely have chosen to keep the salutation formal, as well.
that is the logic that i used in deciding how to make the salutation.