possible laptop screen problems?

Discussion in 'Archived Threads 2001-2004' started by Jeff R., Apr 15, 2002.

  1. Jeff R.

    Jeff R. Stunt Coordinator

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    My Compaq laptop is about a year and a half old and I have not had any problems with it. Over the last couple days, the left side of the screen is developing a red tint. It has been getting worse too. Does anybody know what could be causing this? Am I going to need to get the screen replaced?
     
  2. Michael*K

    Michael*K Screenwriter

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    I assume you didn't get an extended warranty. Unfortunately, the screen will probably need to be replaced. I work at a firm with over 200 laptop users and it's a problem I've seen a handful of times. In all instances, the display needed to be replaced.
     
  3. Jeff R.

    Jeff R. Stunt Coordinator

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    Luckily, I did get an extended warranty so it should be covered. I just don't like dealing with tech support but it looks like I don't have much of a choice. My main concern is that this laptop is crucial for my business so being without it for more than a day is going to be very frustrating. Hopefully, they will be willing to send a replacement while they fix this one but I don't know if that is part of the extended warranty.
     
  4. Michael*K

    Michael*K Screenwriter

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    If you don't have to ship it out for service, see if the repair center can order the replacement and let you keep the computer until the display gets in. Installing a new display is not a week-long project.
     

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