Poor recordings from Scientific Atlanta 8000 HD cable box/DVR

Discussion in 'Playback Devices' started by Dave Hahn, Jan 12, 2005.

  1. Dave Hahn

    Dave Hahn Second Unit

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    I have Comcast cable service and just got the Comcast Scientific Atlanta Explorer 8000 HD cable box/DVR unit. I've recorded several HD programs and have noticed both audio and video problems. Mostly audio drop-outs and digital artifacts with some video drop-outs as well. Quite frankly, I'm not convinced that this records in true high definition at all. The recordings do not look as "crisp" as the live broadcasts. [​IMG]

    Anyone else experiencing these problems with this unit?

    Does anyone know how I can tell which firmware the unit is using? Can I get updates from Scientific Atlanta or Comcast; or do they update automatically?
     
  2. Tim Jin

    Tim Jin Supporting Actor

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    When you are watching live HD broadcast, do you get the same thing? Try having them come out and do a signal test. I had a similar problem before and my signal was very weak causing picture drop out.

    Go to Yahho Groups and search for explorer_8000 and join to the listserv. There is a lot of helpful infomation that can be found there.
     
  3. Dave Hahn

    Dave Hahn Second Unit

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    Thanks for the info on the Yahoo Group Tim. I'll definitely check it out.

    I'm still experiencing the aforementioned problems. I did have a tech come out and check my cable box and signal. He said the signal was low but within the "established limits." I don't think the problem is the signal as I do not experience these problems while watching a live HD broadcast. It is only recorded programs that exhibit issues. I think I'm going to ask Comcast to swap out the box and see if that helps.
     

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