Please help, Sony service tech coming tomorrow (1 Viewer)

[Vince Ogne]

Hello all! I have a Sony 40XBR700 and have noticed a lot of color separation on my set. There seems to be a red shadow to the left of objects, especially text. Also, when viewing a DVD in 16:9 there is a considerable bow at the top of the picture and a bow in the opposite direction at the bottom. Not experienced enough to do it myself, or a big enough videofile to pay for it, I called Sony to have it worked on under warranty. The guy will be in my house between 8-12 TODAY.

Did I make the right decision? Is there anything I should have him do while he's working on it? Maybe someday I will have it tuned professionally, but if I can get Sony to do stuff for free, please let me know.

Any advice will be greatly appreciated!!

-Vince

 

[Vince Ogne]

The Sony tech is coming today. Any suggestions are GREATLY appriciated!

-Vince

 

[Michael TLV]

Greetings

Chances of him fixing this in home are slim to none. Most of the large flat tube designs behave like this. Seems to be a limitation of the current technology.

Regards