Just after Christmas I saw “Fellowship of the Ring” for the second time at the local cinema. I noticed that the sound was somewhat disappointing in comparison with what I experienced at the same cinema on the opening night. At the second viewing the volume was thunderously loud (the bass was fantastic and I loved every second ) However, there were frequent dropouts in the sound (unlike the first viewing) and several great moments were marred by this. The next day I called the manager about the sound, not to get a refund but simply to point out the problem. To my surprise she was very grateful that I took the time to notify her and we had a short chat in which I explained what I thought was wrong. She told me that she would look into it and that was it... or so I thought. Today she called me to follow up on the problem. It seems that she had gotten a sound technician to go over the system to find out what was wrong. She had confirmed the problematic sound and yet the tech found nothing wrong. Subsequently she called the distributor and asked if the problem was widespread. It turned out that other theatres had reported problems with the sound as well. She asked me if I knew what the problem was, but I know very little about the technical side of cinema projection. To our mutual disappointment I had no answer to this question. My guess would be bad duplication, but I really don’t know. Still, I think that her dedication deserves an answer and what better place to ask such a question than the Home Theater Forum. If anyone with technical know-how is reading this please help. Of course I will mention my source and you will get that warm and fuzzy feeling of having helped someone outside the confines of this great forum.