PC won't recognize DVD drive!

Discussion in 'Computers' started by CraigL, Aug 5, 2004.

  1. CraigL

    CraigL Screenwriter

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    Hey all,

    Tonight I wanted to burn something using TMPG DVD author. I had never used it before and needed it to burn a particular type of DVD. Well, since i installed it, my E: drive has completely disappeared. I've since tried restarting my computer...removing that software and even tried restoring the settings from earlier today/yesterday/3 days ago (the PC wouldn't let me). None of which worked.

    I know it was working fine last night...but now...just gone. To be honest, I'm not even sure I can blame it on TMPG but it's the only major thing I did to my computer tonight.

    Any ideas?
     
  2. Glenn Overholt

    Glenn Overholt Producer

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    I hate it when Windows decides to screw with my head like that.

    Try removing it from your hardware list and it might fix itself when it reboots. You might remove the software first, but just remember to reboot before you do any 2nd step.

    A little bit more severe would be to remove the ribbon cable the next time. I use that 'You screw with me, and I'll screw with you!' attitude! It usually works.

    Glenn
     
  3. CraigL

    CraigL Screenwriter

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    OK so remove the ribbon cable from the back of it? Inside? And then what?
     
  4. Tony Loewen

    Tony Loewen Stunt Coordinator

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    I'm not sure if it will take you to the same place as the hardware list in the control panel or not, but you could try right-clicking on the My Computer icon and go to properties. Click on the hardware tab, and then the device manager. You should find your dvd burner in the DVDcd-rom drives. If you want, you could work your way through the troubleshooting, but it might be easier to just uninstall the driver and reboot. If it's XP, it should install all of the appropriate drivers itself, or prompt you for the driver disk.

    Pretty sure this is what Glenn was getting at.

    Hope this helps!
     
  5. Glenn Overholt

    Glenn Overholt Producer

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    Right, but sometimes it does get stuck.

    After you pull the cable boot up again and do something else, and then shut down, reconnect it and reboot. It should be a fresh start and hopefully whatever was wrong will get corrected.

    Removing drivers used to be a no-brainer, but today the drivers often are used for more than one purpose, and end up screwing something else up. Of course, if your OS knows that a certain driver is vital to your system, it will just pull it out of the compressed files and put a new copy in.

    Or not start up at all! That's the really sucky part. When I remove drivers, I move them to another directory, and if it won't boot I reboot into DOS and put them back. Another way is to just rename the driver and let it stay where it is.

    Glenn
     
  6. CraigL

    CraigL Screenwriter

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    That's the problem. I don't. It's completely gone.
     
  7. Kevin Farley

    Kevin Farley Second Unit

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    unplug it (ribbon and power) reboot, wait a while, shutdown, plug it in, (ribbon and power) and reboot
     
  8. CraigL

    CraigL Screenwriter

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    OK. gonna give it a try guys [​IMG]

    thanks!!! [​IMG]
     
  9. CraigL

    CraigL Screenwriter

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    Bad news. Nothing happened. Didn't acknowledge anything "new" being in the computer. [​IMG]

    Any other ideas?

    Could it be the drive???
     
  10. Glenn Overholt

    Glenn Overholt Producer

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    Whoa! I didn't expect to hear that. Ok, does the bios list the drive? It should, and if it doesn't then either -
    1. the drive is bad
    2. the cable is bad
    3. the socket on your motherboard is bad.

    Go through them methodically and swap them out with what you have.

    Glenn
     
  11. Scott L

    Scott L Producer

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    Check to see if the jumper pin is correctly set on master or slave. Mine was incorrectly set to slave for the longest time but it worked, back to master when I found out.
     
  12. CraigL

    CraigL Screenwriter

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    This has NEVER been a problem. I don't know why this just happened now.

    I mean...maybe the gods were telling me to get a new burner but I dunno. I was wanting to get a dual layer one anyway

    Now when I start the computer, the drawer opens 1/3 of the way, shuts again and then opens again and stays open. When I close it, the green "read" light just keeps flashing. *sigh*

    Think it's gone?
     
  13. Scott L

    Scott L Producer

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    what brand is it? look for Lite-On models on newegg
     
  14. CraigL

    CraigL Screenwriter

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    I guess you're saying I should replace it? [​IMG]

    Well...mine was a pioneer 104 I believe.
    I definitely am going to get a dual-layer drive if I get another one.

    Think I should at this point?
     
  15. DaveGTP

    DaveGTP Cinematographer

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    Since you already re-seated/power cycled...

    Double check your master/slave settings. Never know.

    If the BIOS still doesn't see it, it's toast. IMO.
     
  16. Wayne Bundrick

    Wayne Bundrick Cinematographer

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    A friend just told me he had to get rid of Sygate firewall software because it interfered with his DVD burner.

    But if BIOS setup doesn't show the drive, that's definitely not a software problem.
     
  17. CraigL

    CraigL Screenwriter

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    Just an update...

    I bought a dual-layer drive and voila!! Works perfectly.

    Guess that drive was completely shot.

    Thanks guys for all your help!
     

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