Does pay pal have a customer service phone number? I've searched their site and I can't find one. Please help. I sent them the following email twice: "I received two payments yesterday (3-18) but they don't appear in my account, nor has my account been credited the funds. I did receive the usual email that they have been sent but they don't appear in my account." This is the automated response that I received which doesn't address my question at all: "Dear Robert, Thank you for contacting PayPal. We ask that you do not rely solely on the automated payment notifications to be alerted when a payment has been made. Email is not 100% reliable. There are many environmental factors, which may cause email to be delayed or not delivered at all. When mail is sent to you, three systems are involved. Our automated email system, your Internet Service Provider (ISP), and your email client. Deferral Errors will cause the messages to be delayed and Permanent Errors will bounce the message back to the sender. Factors which will cause email to be delayed include heavy email loads,configuration errors, and domain errors. An unusually large amount of email delivered to the mail server will use up vital system resources causing the email handling processes to slow down. Generally, email will be delayed a few hours as the server returns to normal. Configuration files tell the mail servers how to process email. If there have been updates to the software or network, these files may not be configured correctly. This will result in difficulties processing email or delivery to the wrong mailbox. Often, once system administrators are notified of the problem, they can fix it immediately. Domain errors are the result of incorrectly configured domain records. These records contain information to allow the connection between the mail exchange and computers trying to reach the domain. If the mail exchange does not respond correctly, the email is deferred pending a later delivery. The deferral can be configured many different ways. An example would be that emails not delivered will attempt to be sent again every hour for the next five days. Permanent errors are less likely, especially if you are receiving email from other sources. PayPal's automated email may not be delivered due to Spam blocks or filtering. Filtering is used to reduce the load placed on the mail servers caused by large amounts of unsolicited email or Spam. Generally, notifying your ISP will resolve this issue. Once notified, they will be able to reconfigure their filters to allow PayPal emails. If not, informing us of the filters or software they are using may help resolve the issue. Thank you for choosing PayPal!" They appear not to have even read my email but rather scimmed it and are reponding as if I'm having troulbe with their automated email reponse.