cineMANIAC
Senior HTF Member
My local mom & pop required a receipt for the exchange, just like I anticipated. I found mine by luck. I don't know why anyone would believe a store would just hand over a Blu-ray without one.
Originally Posted by John Stell
I went to the local Best Buy in Timonium, MD today and they would not make an exchange without a receipt. I'm not sure they were even aware of the recall.
So I took advantage of Amazon's 'return and get $5 off replacement program' but they made me pay for the return shipping, although it should be refunded within 4 weeks. I'm not sure why I didn't get a prepaid return label but it may be because I got free shipping on the initial purchase. Even so, the $5 return credit takes care of the return shipping anyway so it's no big deal.
However, people may want to call Best Buy to make sure they'll take your Blu Ray back before heading out there.
Originally Posted by Mike.B
For what it's worth if you select Defective/does not work properly in Amazon's drop-down box on the return page, you won't have to pay for the return shipping.
Originally Posted by Luisito34
I don't know why anyone would believe a store would just hand over a Blu-ray without one.
Originally Posted by Bryan^H
I'm confused. I watched the entire film(White bar code) without any audio defects whatsoever.......?
I assume they fixed the problem before they started the recall with new copies(yellow bar code) went into effect.
Anyone else have a flawless first run of this?
Originally Posted by PaulDA
Just to be extra clear--faulty release has white barcode and beige disc for the feature film?
Originally Posted by Paramount
Just to confirm you don't need a receipt to return your Saving Private Ryan Blu-ray
Originally Posted by Larry Geller
Confirm all you want. I brought mine to Best Buy yesterday, and they had heard absolutely nothing about it, demanded a receipt, and almost didn't exchange it anyway.
Originally Posted by Adam Gregorich
Larry-
Paramount is not requiring it if you go through their process. Best Buy may have their own rules. If you had called the phone number and gone through Paramount it would have been pretty painless and not required a receipt.
Originally Posted by Felix Martinez /forum/thread/300556/paramount-anno...ng-private-ryan-blu-ray-discs/30#post_3692748
Originally Posted by Adam Gregorich
Originally Posted by Brent M /forum/thread/300556/paramount-anno...ng-private-ryan-blu-ray-discs/30#post_3692885