Panasonic RP62 error code H07?

Discussion in 'Playback Devices' started by MikeLang, May 31, 2003.

  1. MikeLang

    MikeLang Auditioning

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    HI all,

    I have a 6-month old Panasonic RP62. Today while playing a movie and all a sudden it stopped and displayed 'H07' on the LED display. Everything else is fine (open/close, turn on/off) but as soon as I pressed PLAY, it displayed "reading disc..." but then just stopped with 'H07'. I would appreciate if anybody could tell me what it is. I looked at Panasonic's warranty and it's only covered for 90 days labor and 1 year parts so I'll probably won't send it back if I couldn't fix it myself.

    THank you for your help.

    -Mike-
     
  2. Jim J

    Jim J Second Unit

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    Damn
    I've got the same problem, same vintage, only a CP72.

    What happens is the disc doesn't want to spin. If I open the case and give it a nudge it will start spinning.

    I hope there is an explanation for this.
     
  3. MikeLang

    MikeLang Auditioning

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    Hi Jim,

    Thanks for the reply. I found the same thing:

    Since I couldn't find out what 'H07' is after searching thru the web, I opened up the case and found that the motor for the DVD disc didn't move after I pressed PLAY. So 'H07' must be "motor not moving" or something like that. I blew around the motor with compressed air and manually spinning it around, now it works fine and H07 didn't show up anymore.

    -Mike-
     
  4. MikeLang

    MikeLang Auditioning

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    I guess I spoke too soon. After playing about 2 movies, it stopped again with the same error code H07. Now I need to get rid of this piece of junk. Any recommendation for a comparable one (not Panasonic)?
    Thanks for any help.

    -Mike-
     
  5. Jim J

    Jim J Second Unit

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    Same here. air fix didn't work.

    I also get/got H02 error.

    DamnDamn
     
  6. Kevin. W

    Kevin. W Screenwriter

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    If its only 6mths old then its still under warranty. Take it in to get fixed after contacting Panasonic to see if they will cover labour.

    Kevin
     
  7. Jim J

    Jim J Second Unit

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    Yeah. parts. labor is only 90days
     
  8. Richard Gilmore

    Richard Gilmore Stunt Coordinator

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    Probably a 35 cent part and 85 dollars labor.
     
  9. MikeLang

    MikeLang Auditioning

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    Hi all,

    Athough my piece of junk rp62 is only 6 months old but it already passed their ridiculous 90 days labor warranty and I'll probably be charged something like "minimum 2 hours labor at $75 an hour" just to have it checked out...

    I've emailed their customer service but never got any answer.
    I'm going to call them again to see what they say. I'll see if they can ship me the parts and I'll put in myself (probably not).

    -Mike-
     
  10. Jack_TN

    Jack_TN Stunt Coordinator

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  11. Jim J

    Jim J Second Unit

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    I brought mine in for service. Parts will of course be covered. The place near me charges flat $65 for labor.

    I should have a diagnosis next week. I'll keep you guys posted.
     
  12. Mike_A

    Mike_A Stunt Coordinator

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    i'm having this exact problem on my rp62 that i bought used...it should be in the 1 year warranty period since the manufacture date is july 2002.

    i wonder if we can get panasonic to give us the parts under warranty and let us do the labor ourselves? if not, let's see if we can figure out what part is the problem and hopefully order it at a reasonable price from the site linked above...
     
  13. Reagan

    Reagan Supporting Actor

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    Reagan
    You might want to avoid mentioning that you opened the case - they'll void whatever warranty you have remaining. I learned the hard way.

    Just a suggestion.

    -Reagan
     
  14. DavidES

    DavidES Stunt Coordinator

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  15. Jim J

    Jim J Second Unit

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    According the CS operator, they ordered a 'Pick-up assembly' and a 'spindle motor' should be in this week.

    more to follow...
     

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