Brian W.
Screenwriter
- Joined
- Jul 29, 1999
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- Brian
I recently was given the Panasonic UB820 4K Blu-Ray player as a gift. After a few weeks, I noticed that a feature I rarely use, single frame advance, doesn't work properly on 4K content. Here is what I found:
-On 4K Blu-Ray discs, my UB820 will play forward in slow motion just fine, but it will only manually frame-advance forward up to five frames; after that, the manual single-frame advance becomes unresponsive. Reverse single-frame advance and reverse slow motion don't work at all.
-Standard Blu-Ray discs - single-frame advance works normally moving forward, as many frames as I want to advance, but it doesn't work in reverse
-DVD - manual single-frame advance works perfectly both forward and backwards
Anyone else have this problem with their unit? I did run across a user on I think Reddit whose unit did the same thing.
I contacted Panasonic, and they want me to ship it in to be "repaired" (and I have to pay for shipping), even though the unit was purchased new about two months before I contacted them about this.
-On 4K Blu-Ray discs, my UB820 will play forward in slow motion just fine, but it will only manually frame-advance forward up to five frames; after that, the manual single-frame advance becomes unresponsive. Reverse single-frame advance and reverse slow motion don't work at all.
-Standard Blu-Ray discs - single-frame advance works normally moving forward, as many frames as I want to advance, but it doesn't work in reverse
-DVD - manual single-frame advance works perfectly both forward and backwards
Anyone else have this problem with their unit? I did run across a user on I think Reddit whose unit did the same thing.
I contacted Panasonic, and they want me to ship it in to be "repaired" (and I have to pay for shipping), even though the unit was purchased new about two months before I contacted them about this.