Gerard Martin
Second Unit
- Joined
- May 22, 2000
- Messages
- 366
Is anyone currently using one of these
and if so what do you think of it. TIA
and if so what do you think of it. TIA
To which I asked... how would YOU know if the box was sealed, I'd know, but how would you? I didn't get a good answer there. =) She responed that from the reciept they could figure it out.
What a ridiculous comment by the lady at Panamax. I wonder if this means that if the receipt shows an unusually low price, they will assume the item was not purchased in a sealed box.
Gerard,
I too have been considering the Panamax MAX 5300, and OneCall is legit. It's good to know that OneCall has the unit at a significant discount. Seeing as I had my A/V receiver fried in an electrical storm recently, I think I should get one of these. Anyway, you did well with OneCall. As I recall, Link Removed is not an authorized dealer and sells the MAX 5300 for $350.
Our products are brand new, A items, have a manufacturer warranty, and are unopened unless otherwise clearly noted. Our surge protection products are stocked on site, not in someone elses warehouse.
Seems legit to me. What else is in the equation for a guaranteed product? This is no Denon!
Hi Jerry:
I have a Panamax 1500+ and I'm happy with it. Prior to setting up my system I contacted their Technical Support people and received a lot of helpful advise.
However, because Panamax has a $5,000,000 connected equipment warranty as well as a lifetime warranty on the protector, they are rather strict in their requirements of how you must connect your equipment inorder for them to honor the warranties.
If you haven't carefully studied the literature, you might want to dig it out and reread it. If you don't have it you can download it from their web site.
They like to talk about "Bubbles of Protection". What this means is all your equipment must be connected to the same electric outlet (you can use both outlets of the same duplex outlet) and is connected to the same Panamax protector by other Panamax equipment. You can't even use a non-Panamax extention cord to connect your equipment to your protector. If not in this "Bubble of Protection" your warranty may not be honored.
If your equipment has interconnections with other unprotected equipment (such as subwoofers) which could provide a back door to a surge via the audio interconnect, then this will burst the "Bubble of Protection" and will not be covered under their warranties. To over come this you must either connect the subwoofer to that same protector, or the line level audio inputs to the subwoofer must be protected at BOTH ends by two additional specially designed Panamax audio protectors.
Having so much money tied up in your equipment, it would probably be wise after studying the literature, to call a technical representative to make sure you've covered all the bases.
Larry