Outpost.com Backorders--Definitely NOT a bargain!

Discussion in 'Archived Threads 2001-2004' started by Bill Balcziak, Apr 11, 2002.

  1. Bill Balcziak

    Bill Balcziak Supporting Actor

    Joined:
    Aug 4, 1999
    Messages:
    871
    Likes Received:
    0
    I have some DVDs currently in "backorder" status at Outpost.com, including such obscure(!) titles as "Zoolander", "The Score", "M*A*S*H", "The Heist", and "Romeo and Juliet SE". All of the DVDs were ordered at a steep discount thanks to Outpost's aggressive pre-order pricing.
    So far, only one title has been shipped and the rest remain on "backorder," some even after 100+ days. The one shipped title was part of an order for several DVDs--the rest of which are...you guessed it...backordered. Of course, Outpost felt it was OK to charge me for shipping for the whole order when the first disc shipped. [​IMG]
    I got an e-mail yesterday from Outpost.com, warning me that if I didn't call to keep the order(s) open, they would be cancelled. So I called to extend my orders and asked what the status was of these DVDs. According to the CSR, they are "unavailable from the manufacturer."
    Say WHAT? [​IMG]
    It is laughable to suggest that DVD titles like these are "unavailable from the manufacturer." I think Outpost is either stonewalling people on their orders or they can't pay their creditors and they're cut off from further shipments of merchandise. Given the number of complaints I've read online about Outpost's suspicious backorders, I tend to believe the former. Either way, it sure makes me think twice before ordering anything from Outpost again.
    I'm curious if other HTF members have run into this problem with Outpost.com.
     
  2. Wade K

    Wade K Second Unit

    Joined:
    Jan 19, 2000
    Messages:
    260
    Likes Received:
    0
    I've ordered the 4th season of AbFab and a few other things without problems, however, I have heard of a lot of people waiting for orders, and then finally cancelling.
     

Share This Page