outlook xp question

Discussion in 'Computers' started by Ted Lee, Mar 31, 2004.

  1. Ted Lee

    Ted Lee Lead Actor

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    hi all -

    (version is outlook xp)

    according to my bud, everytime she hits the delete key in outlook, it *permanently* deletes the email --- it doesn't go to the "delted items" folder.

    she did say she this only happened after she tried to do a mass-deletion one day ... and it prompted her for something ...

    any ideas what's causing that? i did a quick google search, but didn't really come up with anything. i also bouned all over the options but couldn't find anything.

    thx!

    ted
     
  2. Gerald LaFrance

    Gerald LaFrance Supporting Actor

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    did you check in tools, options, Maintenance there is an option to empty all messeges from the deleted items folder on exit, see if it is checked!!
     
  3. Ted Lee

    Ted Lee Lead Actor

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    yeah, i did. it's not checked. plus, the email is deleted *as soon* as she hits the delete key. it never even makes it to the deleted items folder.
     

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