Todd Stout
Screenwriter
- Joined
- Jul 13, 1999
- Messages
- 1,044
This may be part of the problem I asked you guys about last week but I'm not sure.
Last weekend I ran the Windows (XP) Disk Cleanup utility which was interrupted by Diskeeper (which in turn caused the PC to lock up) so I turned the power off and restarted the PC. Since then, Outlook 2002 has been acting VERY strange. When clicking on emails, some messages will open just fine while others cause Outlook to hang for several seconds and then Windows will shut it down. The message box that tells me that Windows is shutting Outlook down has a check box that is checked to restart Outlook so it does come right back up almost immediately (I've never seen the check box before so I thought I'd mention it). This is happening to both old archived emails as well as new ones that are coming in since this started happening.
I have put the Office XP CD back in the computer and done the find and repair (or whatever it's called) twice as well as reinstalling the entire Office suite from the repair part of the CD and neither has fixed the problem. I have also tried running the Office updater from Microsoft's Web site which detects updates that need to be installed but it won't let me actually install them. I get an error message after several minutes stating that the update installation has failed. I am getting the impression that interrupting the Disk Cleanup/Diskeeper processes has left my Office installation corrupted (at least the Outlook part).
Have any of you encountered this sort of thing before? What do I need to do to fix this? I think next I am going to try actually uninstalling Office XP and then reinstalling it fresh again.
Thank you.
Last weekend I ran the Windows (XP) Disk Cleanup utility which was interrupted by Diskeeper (which in turn caused the PC to lock up) so I turned the power off and restarted the PC. Since then, Outlook 2002 has been acting VERY strange. When clicking on emails, some messages will open just fine while others cause Outlook to hang for several seconds and then Windows will shut it down. The message box that tells me that Windows is shutting Outlook down has a check box that is checked to restart Outlook so it does come right back up almost immediately (I've never seen the check box before so I thought I'd mention it). This is happening to both old archived emails as well as new ones that are coming in since this started happening.
I have put the Office XP CD back in the computer and done the find and repair (or whatever it's called) twice as well as reinstalling the entire Office suite from the repair part of the CD and neither has fixed the problem. I have also tried running the Office updater from Microsoft's Web site which detects updates that need to be installed but it won't let me actually install them. I get an error message after several minutes stating that the update installation has failed. I am getting the impression that interrupting the Disk Cleanup/Diskeeper processes has left my Office installation corrupted (at least the Outlook part).
Have any of you encountered this sort of thing before? What do I need to do to fix this? I think next I am going to try actually uninstalling Office XP and then reinstalling it fresh again.
Thank you.