MarkR
Grip
- Joined
- Oct 22, 2000
- Messages
- 24
To keep you as up to date as possible on the status of your order for a Model
950, we’d like to take this opportunity to let you know where things stand.
As of today, the first batch of Model 950s has arrived in the US. It will take
a day or so for them to clear customs and be delivered to the warehouse. Once
they are received, we will perform one more round of QA checks to assure that
nothing was missed at the factory and to assure that there is no evidence of
damage due to shipping.
If all goes as expected, when the tests are completed we will insert the
Owner’s Manual and remotes, re-seal the cartons, and begin to process everything for
shipment.
Given the above, we will ship the first 950’s during the week of April 8th. We
had hoped to get some units out this week, but one or two minor, yet
unforeseen, last minute delays in the factory and with our air carrier set things back
one day too many for us to catch up to the original schedule.
As you know, we have promised that no credit cards will be charged until the
units are actually shipped. This means that on the first day or so of shipments
there is an enormous amount of manual paperwork to be completed and
double-checked for accuracy. We could have gained a day or two at this important back-end
point by charging the cards when the orders were received, but that wouldn’t be
fair to you. We made the decision long ago to make certain that your credit
line is not impacted from any delays on our part. We trust that you will bear with
us this one last time, but processing orders in this manner is done for your
protection.
We know that some might call this yet another part of the great "Outlaw
conspiracy", but it has been our long stated policy not to ship the Model 950 until it
is "ready for prime time." Having seen recently what happened to one of our
worthy competitors when something shipped with a minor error (despite the best
efforts of those involved) we wanted to make certain that the Model 950 was,
indeed, operating as advertised. We’d much rather field all the flames in the
various on-line forums for slowing down our schedule than ship a product we were not
satisfied with.
The next communication you will receive from us will be the confirmation of
your shipment along with the tracking data for the selected carrier. We are
committed to shipping all units from the first batch of 950s in the order received,
so rest assured that your 950 order will receive the highest priority.
Your patience will very shortly be rewarded with the best home theater value
available: The Outlaw Model 950.
Regards,
The Outlaws
__________________
Thanks for the update Outlaws!
950, we’d like to take this opportunity to let you know where things stand.
As of today, the first batch of Model 950s has arrived in the US. It will take
a day or so for them to clear customs and be delivered to the warehouse. Once
they are received, we will perform one more round of QA checks to assure that
nothing was missed at the factory and to assure that there is no evidence of
damage due to shipping.
If all goes as expected, when the tests are completed we will insert the
Owner’s Manual and remotes, re-seal the cartons, and begin to process everything for
shipment.
Given the above, we will ship the first 950’s during the week of April 8th. We
had hoped to get some units out this week, but one or two minor, yet
unforeseen, last minute delays in the factory and with our air carrier set things back
one day too many for us to catch up to the original schedule.
As you know, we have promised that no credit cards will be charged until the
units are actually shipped. This means that on the first day or so of shipments
there is an enormous amount of manual paperwork to be completed and
double-checked for accuracy. We could have gained a day or two at this important back-end
point by charging the cards when the orders were received, but that wouldn’t be
fair to you. We made the decision long ago to make certain that your credit
line is not impacted from any delays on our part. We trust that you will bear with
us this one last time, but processing orders in this manner is done for your
protection.
We know that some might call this yet another part of the great "Outlaw
conspiracy", but it has been our long stated policy not to ship the Model 950 until it
is "ready for prime time." Having seen recently what happened to one of our
worthy competitors when something shipped with a minor error (despite the best
efforts of those involved) we wanted to make certain that the Model 950 was,
indeed, operating as advertised. We’d much rather field all the flames in the
various on-line forums for slowing down our schedule than ship a product we were not
satisfied with.
The next communication you will receive from us will be the confirmation of
your shipment along with the tracking data for the selected carrier. We are
committed to shipping all units from the first batch of 950s in the order received,
so rest assured that your 950 order will receive the highest priority.
Your patience will very shortly be rewarded with the best home theater value
available: The Outlaw Model 950.
Regards,
The Outlaws
__________________
Thanks for the update Outlaws!