Just bought an Onkyo 797 in November. Began hearing crackling & pops in two rear surround speakers about 2 weeks ago. At first, it was just in the right speaker (and then only in DPLII & some DSPs); then to the left speaker (and now in all modes). Yesterday took it up to Orlando (about 45 miles from here) for repair (nearest authorized service shop). And guess what - estimated time for repair was SEVEN WEEKS and then only if the parts were available. Thank God we had kept the Sony A/V receiver which it replaced so have a fairly decent reception. But to think, $910 down the drain in 5 months - where has quality control gone?