Tom Vodhanel
Senior HTF Member
- Joined
- Sep 4, 1998
- Messages
- 2,241
For anyone interested, "Andrus" ordered a SVS subwoofer 2 years ago(?), found a scratch on the grille a day or two after setting it up and decided we dent him a B-stock. We agreed to express ship a new grille. No good. We ended up taking the subwoofer back, paying for shipping both ways...AND refunded him 110% of his purchase price IIRC.
All this because a grille got scratched in shipping.
Now, for our efforts to make it all right... Ron and I get to hear him spread lies like those above. Better watch out...Tom is coming to kick in your door....sheesh...
Reminds me of Ripley in Aliens..."I'm not sure which species is worse Burke..
Anyway, I apologize for this thread getting so side tracked. To the new owner of the PSB...that unit did fantastic when it got Nousaine-d...I never heard one but it looks to be a very serious unit.
Andrus, I don't know what else I could say at this point...I'm very sorry your SVS experience left you so bitter and convinced we tried to sell you a B stock.
Tom V.
SVS
All this because a grille got scratched in shipping.
Now, for our efforts to make it all right... Ron and I get to hear him spread lies like those above. Better watch out...Tom is coming to kick in your door....sheesh...
Reminds me of Ripley in Aliens..."I'm not sure which species is worse Burke..
Anyway, I apologize for this thread getting so side tracked. To the new owner of the PSB...that unit did fantastic when it got Nousaine-d...I never heard one but it looks to be a very serious unit.
Andrus, I don't know what else I could say at this point...I'm very sorry your SVS experience left you so bitter and convinced we tried to sell you a B stock.
Tom V.
SVS