NortonAV - confusing messages

Discussion in 'Archived Threads 2001-2004' started by John Watson, Dec 23, 2002.

  1. John Watson

    John Watson Screenwriter

    Jul 14, 2002
    Likes Received:
    Again! Can't figure out what the message really means. I'm not sure whteher I have a problem, or whether Norton fixed it! Or prevented it.

    Situation : Basically I may have been attacked by a JS.Seeker virus. I deleted my Temp Internet Files (as I often do anyway) because the Norton message said that's where the files were.

    In the Norton Activity log, the attack had generated about 24 short reports, on 6 files. Basically each set of 4 reports said Norton could not repair, quarantine, or delete the problems, and lastly said "access denied"

    Does "access denied" mean that the file never got in my computer from the site where I encountered it? Or that I deleted it in the disposal of Temp Internet files. That would mean that of course, there was no virus to repair, quarantine, or delete?

    NAV scans that I've run since then do not detect any infection

    Can't NAV make its messages clearer?
  2. Dave F

    Dave F Cinematographer

    May 15, 1999
    Likes Received:
    Here's the Symantec page on that virus:
    Maybe Nav is unable to perform the required changes to the registry?
    Good luck,

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