no sound with my HK AVR 325 and watching HD...also HK randomly turning off..... (1 Viewer)

[Dustin Wind]

I have a Harmon Kardon AVR 325....2 problems.

1. While watching dvd's/cable/HD/SAt....it randomly goes off....this can happen every 5 minutes or every hours. Its so annoying.
Anyone know whats going on?

2. I cannot watch HD with my "rogers HD terminal" because there is no sound......normal cable channels have sound...but not HD (sometimes i have to change the channels to get sound mind you.....even with normal cable).

When i put it on HD....the speaker lights on the Harmon just flash...like its trying to connect...but nothing happens.

could it be my rogers box has issues or is it completely the HK receiver?

Thanks so much.

 

[Rogozhin]

HK is notorious for defects in the older line (25 series)-there are a few threads about this-I've personally had one myself-so I suspect it's the HK unit completely.

Rogo

 

[Antonio_B]

If your HK receiver randomly "go off" as you say make sure that the video/audio source is the "right" one.

For example when you're watching DVD's make sure it's "Coaxial 1"(of course we're relating to Coaxial 1 if you're connecting your DVD player to this Input on the receiver) that you're using and not "Analog","Coaxial 2" or "Optical".

After you've chosen it,make sure to press "Set" on your receiver so that it saves the changes.

 

[Greg Thomas]

Dustin,
Does your "Rogers HD terminal" have digital plus analog outputs? If so, you might want to connect it to the Video 2 input. This is the only input on the HK that has auto polling between analog and digital inputs. Hopefully this will resolve you audio issues.

I have an HK 325 and it's worked flawlessly for me for 18 months.

 

[Dustin Wind]

Returned the Rogers HD box and got a new one...sound is back!
So it was the HD terminal.


Now if i can fix the HK problem of going on and off all the time...

Its all sources it goes off on also..DvD...Sat....TV....

Could it be defective?
It would suck having to bring it back to the store...they would keep it for like a month...i would have to buy a new reeiver in the mean time....and hook everything back up..grrrrrrrrrrrr

 

[Baldemar Garcia]

Auto shutoff is often caused by a short (yours sounds like a single strand that's close to touching) in the speaker wiring, even as random as you've described. I suggest rewiring your speakers on both ends, and if you can, use banana plugs at the receiver connections. It's very difficult to see wiring problems in a crowded area such as the back of modern receivers.