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No sound on Marantz NR1710 when turned on for the first time. (1 Viewer)

stumpd

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Feb 15, 2021
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Esteban De Coss
I have Marantz NR1710 and no sound when first turned on. I have to turn the receiver off then back on to have sound to go through it. I have a cable box hooked up to it and an apple tv. Problem is everything is off, and when I go to turn on the cable box everything turns on. The box, receiver and tv, but no sound. I have to turn off the receiver and then turn back on and sound comes out. Can anybody help? I have read the manual over and over but nothing found.
 

SmCaudata

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Jan 20, 2021
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TJ
Sounds like an HDMI issue?

Do you have everything plugged into the reviever? Or are you using ARC from the TV? Are you passing HDMI through the apple TV or cable box?

Lastly rather than power cycle the 1710, try changing the audio modes or the inputs. It seems like you 1710 is trying to do something "smart" and automatic and doing the wrong thing.
 

Dave Moritz

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Dave Moritz
I would check if the receiver is using arc but also check the inputs in the menu and assign the HDMI inputs if they are not assigned.
 

stumpd

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Esteban De Coss
Everything is plugged into the receiver. The cable box is connected HDMI into the first slot of the receiver. The apple tv is connected HDMI into the second slot of the receiver. The only thing I see in the menu is CBL/SAT input HDMI Apple TV input HDMI and TV Audio is ARC. I have changed input then back sometimes it works.
 

SmCaudata

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Jan 20, 2021
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TJ
Everything is plugged into the receiver. The cable box is connected HDMI into the first slot of the receiver. The apple tv is connected HDMI into the second slot of the receiver. The only thing I see in the menu is CBL/SAT input HDMI Apple TV input HDMI and TV Audio is ARC. I have changed input then back sometimes it works.
If you don't plan on using ARC (ie broadcast TV or apps built into TV) try using the other HDMI output. Or you could try to turn off ARC. This may do nothing bit it's the fastest experiment.

If you want to use ARC, plug the problem devices right into the TV and get the audio sent to the receiver that way. The benefit to this option is that you could use TV speakers for lower volume and power usage if you wanted. Timing may work better this way.

It could be a timing issue since cable boxes take a long time to boot. Disable CEC and turn on the cable box earlier. Universal remotes can be programmed with delays to accomplish this. I suspect the reciever is giving up on waiting for the cable box handshake.

Its probably an HDCP issue. Basically, you're pulling your hair out now because some billionaire production houses are treating you like a criminal. Meanwhile, the actual pirates can view their videos with ease.... HDCP sucks....
 

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