Network Issues with ONKYO TX-NR6100 (3 Viewers)

[bprasil]

Hi all,

I recently purchased an ONKYO TX-NR6100 and I am having an intermittent issue when trying to use the NET function and was wondering if anyone else has had the same issue and been able to resolve it. When the issue occurs, after about five times of using the NET function to stream Spotify, the display on the NVR shows 'Now initializing. Please wait...' and just hangs there. The TV screen just shows a blank blue screen. I can change inputs on the unit and they work as normal but as soon as I go back to the NET input it shows the same message. The only way to get it to work again is to power cycle the unit. Simply turning it off and on with the remote or front button doesn't resolve it. I have looked on other forums and this seems to be a consistent issue with various ONKYO models and I can't find a published fix for it. The unit is connected by ethernet (so WiFi vagaries are not the issue) and no other devices on the network have difficulty maintaining a rock solid connection. I have been through all the typical steps with the ONKYO Technical Support Team (firmware update, factory reset, etc) and they haven't been able to resolve it.

Any advice?

 

[Kaskade1309]

Barry,

Are you still around? I wanted to ask you questions about your 6100, if you are....

 

[bprasil]

Barry,

Are you still around? I wanted to ask you questions about your 6100, if you are....

Yes, fire away.

 

[Kaskade1309]

Yes, fire away.

LOL, thanks brother...

I was a diehard Onkyo fan up until the latest generation of receivers where they stripped the models of some key features (important to me, anyway) -- namely the IntelliVolume input level control and the way the readout displays information (in this case, it's the way it DOESN'T display information, as engineers made the stupid decision to drop the inclusion of the input name and the sound mode at the same time on the readout) -- so I ended up going with a Denon X2800 to replace an old Onkyo 605 that was acting up. The Denon boasts both those features I mentioned (they don't call their system IntelliVolume, but it's the same function), but learning to use these Dolby Surround and DTS Neural:X upmixers has been a nightmare for me (see my thread in this section).

I was wondering if you could tell me if the 6100 behaves the same way with regard to the ultra-confusing upmixers as my Denon -- when you watch, say, something in Dolby Digital or Dolby TrueHD, does the Onkyo remember that last sound mode selection the next time you view something in that codec? In others words, if you choose "Dolby Surround" when watching something in "Dolby Digital," will the 6100 use the Dolby Surround upmixer the next time it gets any kind of Dolby signal?

I can't stand the way you have to go back and forth with these upmixers, especially since we have a lot of discs in our collection with two-channel soundtracks that need to be processed automatically by the AVR, and in the past, I'd simply use Pro Logic II Movie mode to automatically put the stereo or mono track into the proper speakers. With these new Dolby Surround and Neural:X upmixers, it simply remembers the last CODEC you used but not by CHANNEL.

I have found a workaround to this on my Denon where I simply leave the upmixers active for EVERYTHING, and then when the AVR senses a two-channel signal, it automatically applies the proper upmixer to steer the content correctly. But I am uncertain if these upmixers are affecting the sound in any way, being that we're running a basic 5.1 setup without height channels and mostly watch discs with 5.1 soundtracks -- so the upmixer doesn't really have to "upmix" anything, if you see what I'm saying.

On the remote of your 6100, do you have to go into that MOVIE/TV button to constantly switch modes based on signal type?

 

[bprasil]

Unfortunately I haven't had my unit long enough to try it out with various DVDs, BluRay, etc. It has been with an authorised repairer for a few weeks after technical support was not able to resolve my issues. It sounds like it will stay there for a while yet as the repairer said the warranty company that provides spare parts has changed and they haven't been able to get a response from the new one. We have been away from home a fair bit this year so when I did have the unit I only got to try it with my PVR and TV and then spent the rest of the time fiddling with the settings to try and get it to behave properly. What I can tell you is that it doesn't remember the volume settings from the various inputs so it is probably unlikely to remember anything more complex, like up-mixing settings. I used to only buy Sony or Yamaha in the past but thought I would give ONKYO a go as it seemed to get good reviews and had all the features I wanted but I am truly regretting it now. I wish I could get my money back so I could invest in something else. I will steer clear of ONKYO from now on, that's for sure. When I do get it back I will have a play around with the up-mixing and see what it does. We are going overseas now and won't be back until November so I won't be able to report back to you until then, assuming I get the unit back when I return.

 

[Kaskade1309]

Unfortunately I haven't had my unit long enough to try it out with various DVDs, BluRay, etc. It has been with an authorised repairer for a few weeks after technical support was not able to resolve my issues. It sounds like it will stay there for a while yet as the repairer said the warranty company that provides spare parts has changed and they haven't been able to get a response from the new one. We have been away from home a fair bit this year so when I did have the unit I only got to try it with my PVR and TV and then spent the rest of the time fiddling with the settings to try and get it to behave properly. What I can tell you is that it doesn't remember the volume settings from the various inputs so it is probably unlikely to remember anything more complex, like up-mixing settings. I used to only buy Sony or Yamaha in the past but thought I would give ONKYO a go as it seemed to get good reviews and had all the features I wanted but I am truly regretting it now. I wish I could get my money back so I could invest in something else. I will steer clear of ONKYO from now on, that's for sure. When I do get it back I will have a play around with the up-mixing and see what it does. We are going overseas now and won't be back until November so I won't be able to report back to you until then, assuming I get the unit back when I return.

Thanks for your reply. Sorry to hear about the issues you're having with the unit.

I believe that the "MY INPUT VOLUME" feature on newer Onkyos is what controls the memory for the volume of the different inputs...did you ever try it?

That feature replaced the once-convenient-and-very-useful "IntelliVolume" control on Onkyo AVRs, and it's one of the reasons I didn't go with another.