With a queue averaging around 150 I've never worried too much about wait statuses.If you watched movies in your queue go backwards, from short wait, to long wait, to very long wait, then stay there for months on end, you might feel differently.
Then, if you quit and rejoined, and those same titles were suddenly instantaneously, 'available now', you definitely might feel differently.
This has happened to me.
Netflix has made it clear that they have contempt for me as a customer. I'm not masochistic enough to stick around for that ridiculous crap.
If you watched movies in your queue go backwards, from short wait, to long wait, to very long wait, then stay there for months on end, you might feel differently.I have, and I don't.
If I absolutely can't wait to see those titles, I'll get them through other avenues. As long as I've got a steady flow of DVD's and there aren't any better alternatives, I'll stick with Netflix.
I'm keeping an eye on Greencine. They look like they'll be a viable alternative someday. But as long as their only shipping center is in CA, it would be a large step backward.
Can't get Sweet Home Alabama through Netflix? Big deal, you can rent it at BB. Can't get Koyaanisqatsi through Netflix - damn - cause there's no way BB is gonna have it in stock.My attitude exactly for online rental. That's why I am a greencine renter. If I want a weirder title (or an entire 8-disc series of a less-popular anime), greencine is guaranteed to have it. It may take me a little longer to get it, but they are guaranteed to have it. If not, email them, and they are 99% likely to add it to their stock for you. If I want a blockbuster, that's what Hollywood video is for, rentals are $3 a disc for 5 days.
And the customer service is outstanding. If you accidently send them one of your personal discs (like my fiancee just did - Anime series with no # on the discs are easy to confuse) they will hunt down your disc and mail it back to you, no problems. Netflix's official standpoint on mistakenly-returned discs is basically "tough luck, sorry..". The director/man-in-charge (Dennis Woo) personally posts on the message boards and answers emails to assist customers.
If you like indies, anime, foreign films, documentaries, classic films, Criterion discs, OOP titles, etc (anything non-mainstream or hard to find), then you do not know what you are missing with greencine. The shipping times to and from California to Michigan are a lot worse than Netflix's jump from Lansing, but the less sheer volume of discs I rent is more than made up for by the "Eclection" as Greencine calls it.
I avoid about 70% of mainstream movies like the plague, so, this is perfect for me. If you are interested in sheer volume of typical video store fare, greencine is not the service for you. Some of the wait times may frustrate you, and they aren't big enough to have a bazillion copies of XXX or Fast and the Furious for example.
If you like any of the aforementioned non-typical categories, you should jump straight to greencine without hesitation. They have a 2-week free trial.