Netflix: Anyone have a phone number to call their customer service? (1 Viewer)

[Ed L]

Greetings all:
I ran a search for this but couldnt find an answer? I have been a Netflix user for a few years and have been fairly pleased with service...BUT!! Have recently been receiving P&S versions of some latest releases..Argh and most recently "Bandits" which I refuse to watch in such. I have explored their WWW site for info. on changing my preference to WS or even different versions of releases in OAR as an option without any luck. Has anyone been able to call them directly or have any suggestions to deal with this. What a pain for me and expense to Netflix when I have to send these back to them the same day because they send me the P&S crap.
Thanks,
Ed -

 

[Daniel L]

Ed...

Bandits has both Widescreen and Pan and Scan versions of the film on the disc.

Daniel L

 

[jeff lam]

Ed is right, flip the disk over for the WS version.

 

[Ed L]

Daniel & Jeff-

OOPs!!Thanks for the info. will have to check the disk? (thats what I get for having the wife load the DVD) there wasnt an option in the menu for WS so I thought I got the P&S only version...After receiving "Mummy Returns" in P&S a few months back and getting the lame excuse from Netflix I was ready to jump on them. Have a good one

Thanks