First, I really don't know what I'm doing with computers, yes I can use the internet & ect & that's about it. So here is what I need help with. My computer for some reason will not let me get to any of AOL services like favorites, my email & etc. The favorites box at the top of the screen isn't even highlighted anymore?and when I try to get my email the AOL logo just keeps turning around forever & then a window pops up saying something about system response. What I think happened is that some buttons may have been pressed on the keyboard by mistake & now my computer can't talk to AOL. Any ideas on how to fix this? Thanks in advance & please explain how I might be able to fix it in plain english or I'm going to be lost. Like Hold this button down & then press this button. Thanks Again.