Gregg visited my home two days ago and spent about 8 hours calibrating two TV's -- a Toshiba 34HF81 direct view and a Pioneer SD-533HD5 RPTV. I couldn't be home for the Tosh calibration but did arrive in time for the majority of the Pioneer's calibration. Gregg took the time to go over, in detail, everything he had done/was doing to the Tosh/Pioneer sets. As others who have utilized his services have stated, he was very patient and thoroughly answered all questions thrown his way. I'm not sufficiently knowledgeable to be able to technically describe the improvements he elicited from my sets, but they are clearly present. Suffice it to say, the depth and detail of the images on both sets is amazing, and considerably improved from pre-calibration levels. Gregg went above and beyond the call of duty with my sets, especially the Pioneer. His work on that set included not only restacking of the infamous "glare" screen, gray scale and convergence adjustments for HD and DVD inputs, etc., but also lens striping, covering the highly reflective areas inside with black cloth, cleaning the lenses and mirror, and even attaching my newly purchased 6500K bias light to the rear of my set. I'm sure there are some things I've forgotten, and for that I apologize, Gregg. In summary, I'm very grateful to Gregg for all he did to improve my HT experience. I'll echo others on this forum and say his services are HIGHLY recommended. Thanks again, Gregg!