Well since buying my Samsung 4715W RPTV and getting it on may 6th I willl finally have the protector screen replaced that was scratched and they will fix the convergance if all goes well. I have an extended warranty with Sears. They would not fix my Convergance that has a tiny transparent shadow until the fix the screen because they said they would have to do it again when they fixed it. I have not spent very much time watching my DVDs (mabie just a dozen times) it although I watched some regular telivison on it regularly. I mostly watched movies for testing purposes. At least I gave myself enough time for LOTR which I am currently reading. They will try to fix it on the day before the movie! My service manual is waiting....... Thought I would share. I will update this later on.