so lately i've been astonished at how poor the customer service i've received is. we've all heard the stories, so i'm not gonna bother typing them again. however, i've decided that, to keep my sanity, i'm going to implement a few rules: the money rule: remember that they probably make less than you. don't hold them to a higher standard...it's not necessary or deserved the "thank-you" first rule: if they do not say thank you first, then they do not get a thank you from me the "i appreciate you" rule: if they provide exceptional customer service, i will be sure to let them know i appreciate it[/list=1]oh heck...i know i had a couple others, but can't think of them right now. oh yeah, there is one slight exception. the restaurant rule: you should never be rude to your waiter until after the food arrives. the reason should be fairly obvious[/list=1]any rules you all follow?