As some of you may know, I have been aggravated that I am not on BestBuy's list of "preferred customers" to receive their occasional coupons for DVDs and other items. After several discussions here on the HTF about this, unable to find a consensus about how to achieve the much-desired "preferred customer" status, it was suggested to me to contact the company directly and ask them. Here is my note:
Thank you for contacting Best Buy about receiving the preferred customer
coupon. I'm Annelies with Customer Care.
We understand that not receiving any of these promotions can be difficult.
To accurately respond to your email, we have forwarded your message to the
Best Buy Consumer Relations department. Our Consumer Relations
Representatives are specially trained to resolve any questions or concerns
you may have about shopping at a Best Buy retail store along with many of
the services Best Buy offers. You may expect to receive a response from your
Consumer Relations Representative shortly.
Thank you for sharing your comments with Best Buy. Please do not hesitate to
contact us with additional questions or concerns.
Best wishes from Best Buy,
Annelies and the Customer Care Team
"We understand that not receiving any of these promotions can be difficult." Hmmmmmmmmm.
I will report any new developments as events warrant.