My Minority Report DVD Disc 2 Is Missing!

Discussion in 'Archived Threads 2001-2004' started by Chuck C, Dec 20, 2002.

  1. Chuck C

    Chuck C Cinematographer

    Joined:
    Jan 6, 2001
    Messages:
    2,224
    Likes Received:
    1
    Trophy Points:
    0
    That's right...I just opened my MR DVD which I purchased at BB, and disc 2 is missing. Anybody else have this prob? It's the one that came with the cd-rom.
     
  2. Ryan Leemhuis

    Ryan Leemhuis Second Unit

    Joined:
    Oct 1, 2002
    Messages:
    490
    Likes Received:
    0
    Trophy Points:
    0
    nope
     
  3. Rob Lutter

    Rob Lutter Producer

    Joined:
    Nov 3, 2000
    Messages:
    4,523
    Likes Received:
    1
    Trophy Points:
    0
    Take it back and exchange it for another one... explain your problem (sounds like a problem in the manufaturing phase).
     
  4. Chuck C

    Chuck C Cinematographer

    Joined:
    Jan 6, 2001
    Messages:
    2,224
    Likes Received:
    1
    Trophy Points:
    0
    you know what else is missing? my receipt! [​IMG] [​IMG] [​IMG]
     
  5. Rob Lutter

    Rob Lutter Producer

    Joined:
    Nov 3, 2000
    Messages:
    4,523
    Likes Received:
    1
    Trophy Points:
    0
    It's times like these when we must look to the holiday classic Planes, Trains, and Automobiles
     
  6. Todd Robertson

    Todd Robertson Second Unit

    Joined:
    Dec 18, 2002
    Messages:
    293
    Likes Received:
    0
    Trophy Points:
    0
    Nothing missing here....but the flip-holder for disc 1 had broken tabs and was hanging by a thread...a victim of sloppy handling. I have seen BB employees toss around boxes like footballs before so it's no surprise. most of the time I give each and every dvd I buy locally, a little shake test. I found 1 out of every 10 dvds contain a loose disc. they need to come up with a better format for holding these discs in place. I have had missing booklets but never an mia disc.
     
  7. Todd Robertson

    Todd Robertson Second Unit

    Joined:
    Dec 18, 2002
    Messages:
    293
    Likes Received:
    0
    Trophy Points:
    0
    Nothing missing here....but the flip-holder for disc 1 had broken tabs and was hanging by a thread...a victim of sloppy handling. I have seen BB employees toss around boxes like footballs before so it's no surprise. most of the time I give each and every dvd I buy locally, a little shake test. I found 1 out of every 10 dvds contain a loose disc. they need to come up with a better format for holding these discs in place. I have had missing booklets but never an mia disc.
     
  8. Zen Butler

    Zen Butler Producer

    Joined:
    Jan 24, 2002
    Messages:
    5,540
    Likes Received:
    19
    Trophy Points:
    5,610
    Location:
    Southern, Ca
    Real Name:
    Zen K. Butler
    It happened to me also. I too purchased it at BB. They exchanged it no problem.
     
  9. Malcolm R

    Malcolm R Executive Producer

    Joined:
    Feb 8, 2002
    Messages:
    13,238
    Likes Received:
    898
    Trophy Points:
    9,110
    Real Name:
    Malcolm
    I got a DVD recently that was in a keepcase with a little tab on the inside edge, the purpose of which seemed to be to hold the disc in the indented, circular "disc tray" even if the teeth of the center hub became broken or if the disc otherwise became loose. Good design! [​IMG] Too bad this is the only case like this I've ever seen.
     
  10. Chuck C

    Chuck C Cinematographer

    Joined:
    Jan 6, 2001
    Messages:
    2,224
    Likes Received:
    1
    Trophy Points:
    0
    zen, i'm glad it worked out...i think i'm gonna conquer BB after christmas (early morning)
     
  11. BrianShort

    BrianShort Supporting Actor

    Joined:
    Jan 18, 2000
    Messages:
    931
    Likes Received:
    0
    Trophy Points:
    0
    I've never had a missing disc but twice I've bought 2 disc sets with 2 copies of one disc (Gladiator and Almost Famous Untitled)

    Brian
     
  12. Brian Harnish

    Brian Harnish Screenwriter

    Joined:
    Dec 15, 2000
    Messages:
    1,216
    Likes Received:
    0
    Trophy Points:
    0
    I guess I'm lucky -- with the 200 DVDs that I have bought, I haven't had a single missing disc. Of course I generally buy mine at Ken Cranes or Barnes And Noble (less at the latter).
     
  13. Chuck C

    Chuck C Cinematographer

    Joined:
    Jan 6, 2001
    Messages:
    2,224
    Likes Received:
    1
    Trophy Points:
    0
    The blueshirt told me to take it up with Dreamworks!!! [​IMG]
     
  14. Kyle McKnight

    Kyle McKnight Cinematographer

    Joined:
    Mar 8, 2001
    Messages:
    2,504
    Likes Received:
    0
    Trophy Points:
    0
    Chuck, get with a manager, then regional director....just keep going up if you keep getting told to go elsewhere. They sold you a defective product, they have to take care of it....that is, if you did find your receipt. Did you? If not, and you paid with a credit card, they can still look it up on their computer for you.
     
  15. DaveGTP

    DaveGTP Cinematographer

    Joined:
    Jul 24, 2002
    Messages:
    2,096
    Likes Received:
    0
    Trophy Points:
    0
    I had something similiar happen with Star Wars Ep II (which I bought @ Toys R us during the $9.99 special). I took it back to Suncoast and told them I only got 1 disc. They switched it for me, no receipt, no questions asked. The customer service advantage you gain for paying extra...[​IMG]
     
  16. Tony-B

    Tony-B Producer

    Joined:
    Jun 30, 2002
    Messages:
    3,768
    Likes Received:
    0
    Trophy Points:
    0
    Double post, sorry. Admin, please delete.
     
  17. Tony-B

    Tony-B Producer

    Joined:
    Jun 30, 2002
    Messages:
    3,768
    Likes Received:
    0
    Trophy Points:
    0
    No missing disc here. But they used VERY sticky glue to put the cd-rom on there, so I am left with some warped plastic on the case. [​IMG]
     
  18. Chuck C

    Chuck C Cinematographer

    Joined:
    Jan 6, 2001
    Messages:
    2,224
    Likes Received:
    1
    Trophy Points:
    0
    That's another thing too ! [​IMG] [​IMG]
     

Share This Page