Hi all, Gregg Loewen left my house a couple hours ago and I thought I'd share my experience. Gregg braved the lovely Ohio weather today to work on my 55" Mits (WS55411). He arrived around 2:00PM. Turns out he collects Star Wars figures like myself so we chatted for awhile about my collection and then Gregg got down to business. I've seen accounts of what all Gregg does posted on here before so I won't give you a detailed blow by blow, but basically he did everything I was expecting. Flashed my eprom to fix red push, removed my protective screen, did manual & electronic focus, turned off VSM, did grayscale, convergence & geometry & overscan. I asked questions when I had them and Gregg explained everything he was doing as he did it. Gregg is very easy to talk to and explains things in relatively simple terms without talking down to you. He worked on my set for roughly 3 hours, but it didn't seem that long. Things went pretty smoothly with my set. Gregg obviously knows his stuff and has an "intuition" about what adjustments to make. My set seemed to react exactly as he expected (which is not always the case I suspect) so he finished pretty quickly. The biggest hang-up was the fact that we (ok mostly me) were convinced that the service code was 2157. After 5 minutes of not being able to get the service menu up, we jumped online and discovered the code was 2257, DOH!! This was a new code that Gregg didn't have. After that, it was smooth sailing. So was it worth it? Absolutely. This set is only a couple months old and it wasn't terrible (relatively speaking) out of the box. But now I'm seeing details I hadn't seen before. AOTC looks AWESOME! It really pops off the screen now, whereas before it was just kind of flat. You probably spent at least $2K or more on your set, do yourself a favor and hookup with Gregg and get the most out of it.