Sorry to hear about your computer. Hope you had backups on an external hd. I had no problems with Direct TV but money is tight and a service provider came around and bundled Dish Network with Frontier for a great price locked in for 2 years so I agreed. It is sad that streaming seems to be taking over and the way it is going is you will not have access to music or movies without internet or smart phone service. Two things that are disturbing to me is that the model has moved towards buying a viewing or listening license and not ownership of content. And moving towards a delivery system that requires you to have internet access or you will not have access to music or movies. This means lower income people and those who do not have internet will not be able to watch movies unless they have a antenna for local channels or cable/satellite tv. And there are alot of people that do not have enough bandwidth for HD content so forget about streaming 4K content. This is one of the things where the future doesn't look better even though some will argue it is better to free content from a physical format, I disagree and feel they should at least coexist for as long as possible. Anyway I am getting use to new channel numbers and how Dish is laid out. The provider said they would handle the cancellation of Direct and I am waiting for confirmation of the cancellation of service. I hope they add more 4K content soon and some 4K channels.