Simon Brown
Stunt Coordinator
- Joined
- Feb 14, 2003
- Messages
- 71
I decided to updrade my component cables and saw an Ad on this site. http://www.calabrine.com/ . I have never seen or been to their site before this, but their cables looked great and they had 20% off. So I decided on a 2m component cable and tried to place my order using my credit card. The process failed 3 times showing me an error which wasn't very clear. I then checked my credit card and it had been hit 3 times of the amount for the cables. I realised that the money was on hold for verification but the ordering aspect failed. I sent the cable company an e-mail explaining the situation and what happened next I was caught by surprise. The owner was very apologetic and offered a 3 meter component cable(same type that I wanted to order) at no charge and said that my card would not be . I just wanted to share my experience and would highly recommend them just based on my dealings with them which didn't start out very well but ended very well. I am just surprised that a company that hasn't had any prior dealings with someone and be in another country (I'm in Australia) would be so understanding and generious. Now I just can't wait for them to arrive. Thanks