I know, this is yet another post about SVS but I can't help but give credit where it's due. I have to say I am most impressed with SVS's service! I had a slight problem with my sub. It would rattle on anything with a bit of bass in it. Most annoying! I shot a quick email and, in a couple hours, Tom had answered. Mind you, this was around 5 PM when I first sent the email. That, in itself, is what sets this company apart from the bigger names out there, not to mention these subs do killer bass. All it took to fix my problem was placing a bit of carpeting under the sub because it's on hardwood floors and now the rattle problem is fixed. I know where I'm buying my next sub! I'm gonna throw more business their way when it comes time to recommend subs as well. You guys rock!