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Movie Plays On One Player But Not Another (1 Viewer)

ChuckyMan

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Came across something interesting. I was in the middle of watching the original Tron. At the scene where the main characters are sneaking into the office to look for the theft evidence, the main girl and Flynn are kind of slinking through a bunch of computer banks and then up some stairs to a catwalk. On my blu-ray player, during this scene, the screen gets all pixelated and freezes. And then, after about 6 or 10 seconds or so, the movie resumes after having skipped around 8 seconds.

I put the blu-ray in my PS4 Pro and it seems to play perfectly fine. Any ideas of why this would be ? I checked the disc and didn't see any scratches. I had the same situation with a disc in the complete series of the original Star Trek where the disc skipped about a minute but worked perfectly on my PS4. Think maybe it's because my PS4 is a bit newer than my player ?
 

David Norman

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Always first solution -- clean the disc even if it looks clean.

Could be your older player is starting to show some age issues with the laser and might get worse over time. Almost certainly not a firmware issue

Some laser pickups are just better or better adjusted than others - age may not be the issue. If it always happens at the exact same location on a particular disc, it might be interesting to know where the layer change it (assuming it's a BD50 disc).
 

ChuckyMan

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Always first solution -- clean the disc even if it looks clean.

Could be your older player is starting to show some age issues with the laser and might get worse over time. Almost certainly not a firmware issue

Some laser pickups are just better or better adjusted than others - age may not be the issue. If it always happens at the exact same location on a particular disc, it might be interesting to know where the layer change it (assuming it's a BD50 disc).
On the Tron disc, it's about 27 minutes or so into the movie. The middle of chapter 6. I don't know if that's a layer change or not. There's no dialogue that's missed, so it's not a massive deal....just annoying.
 

JohnRice

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The fact is, this isn't as uncommon as you might think. That's why a lot of us have two or more players. Aside from that, as suggested, clean the disc, with a microfiber cloth wiping from center to edge.
 

jayembee

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Some players have better error-correction than others. There's been an issue with Warner DVDs from roughly 2006-2009 where they can't be read anymore. Some of mine won't play on my Sony player, but will play fine on both of my LG players.
 

Old Dog

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I appreciate this thread is a little old, but I am sure it is not always player related.
I had (have) issues with disc four of the Hunger Games (bluray). At the time I had 2 Panasonic players - a DMP BDT 180EB and quite a new DP UB820. Disc four (Mockingjay Part 2), would not play continuously on the 820. It plays, but the scenes are not played successively. It jumps from one scene to a later scene, then back to an earlier one. All scenes play, but not in the correct sequence (makes following the film a hoot!). The 180, however, plays the disc without an issue from start to finish :confused:
At the time, I believed the 820 to have an issue and took it back to the store (still under warranty). The player and the disc were checked out and the player replaced on the spot. When I got the new player home the new 820 wouldn't play that particular disc without issue either! Some time later, I was also able to try the same disc on a friends DP UB420. It also didn't read disc four correctly.
What's going on?
I have no idea how, but it seems the 180 is reading something "different" to the 820 and the 420 on the same disc. It is also very surprising the cheapest of the players reads the disc correctly and more expensive players not.
Any suggestions anyone?
 

Clinton McClure

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I appreciate this thread is a little old, but I am sure it is not always player related.
I had (have) issues with disc four of the Hunger Games (bluray). At the time I had 2 Panasonic players - a DMP BDT 180EB and quite a new DP UB820. Disc four (Mockingjay Part 2), would not play continuously on the 820. It plays, but the scenes are not played successively. It jumps from one scene to a later scene, then back to an earlier one. All scenes play, but not in the correct sequence (makes following the film a hoot!). The 180, however, plays the disc without an issue from start to finish :confused:
At the time, I believed the 820 to have an issue and took it back to the store (still under warranty). The player and the disc were checked out and the player replaced on the spot. When I got the new player home the new 820 wouldn't play that particular disc without issue either! Some time later, I was also able to try the same disc on a friends DP UB420. It also didn't read disc four correctly.
What's going on?
I have no idea how, but it seems the 180 is reading something "different" to the 820 and the 420 on the same disc. It is also very surprising the cheapest of the players reads the disc correctly and more expensive players not.
Any suggestions anyone?
Does the 820 have the latest firmware?
 

cinemiracle

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It is not unusual for a disc to play on one player but not on another. It has happened numerous times for me. Usually it is when I copy a disc (in the public domain) or transfer the film from video to dvd/bluray , that the problem occurs. Usually the copy will play on one player but on later models,it won't play.
 

Old Dog

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Does the 820 have the latest firmware?
Thanks for the comment, it does indeed.
Not knowing a geat deal about this technology (I am more familiar with vinyl and needles) and can understand why some cartridges mistrack certain records, but this is something else, for me at least.
I have since been looking online for additional info and it does appear this particular disc is a "known" entity for this problem. Indeed, I found comments from one person describing exactly what I experience - that is, it skips in the same place(s). Clearly that suggests to me the disc has some sort of issue rather than the players?
The only other thing I have discovered is that higher capacity BD discs are "layered" (nothing new to the majority here I suspect), and believe, rightly or wrongly, the problem is most likely to do with the layering somehow - this would certainly, in my opinion, explain why the disc jumps to another section of the film in the same place every time.
Screenshots (basically the same screen), as played by both players. On one, the scene is being played at 13:49 minutes, the other 42:03. The other curious thing is, both players are reading exactly the same length film 2:16:57.
 

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Old Dog

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It is not unusual for a disc to play on one player but not on another. It has happened numerous times for me. Usually it is when I copy a disc (in the public domain) or transfer the film from video to dvd/bluray , that the problem occurs. Usually the copy will play on one player but on later models,it won't play.
Thanks for your comment. I have just replied to Clinton's message, so won't repeat here. Having done some research in the meantime I am finding exactly as you say - it is aparently not uncommon. The fact that I have discovered others have the same issue with the same disc (different copies) suggests it is something on the disc.
I actually have two copies of the Hunger Games on std BD, the second set was supplied with the UHD version I bought. Both of the std discs I have do exactly the same thing. The UHD version plays absolutely fine on the 820 and 9000.
Just hoping to understand what actually causes some some players to misread and not others.
 

jayembee

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It is not unusual for a disc to play on one player but not on another. It has happened numerous times for me.

It's only happened once for me. My copy of Snowpiercer (the movie) wouldn't play on my Sony BDP. At least, not the movie disc; the extras disc played without a problem. Tried a replacement copy, and the same thing happened. In both cases, the discs played fine on my laptop. When I got my LG region-free BDP, the film disc played fine. And it also plays fine on my LG UHD player.

DVDs are another issue. I've had a few (problematic Warner DVDs, mostly) that won't play on my DVD player, but will play on my BD and UHD players.
 

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