benbess
Senior HTF Member
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Saw Only the Brave today with MoviePass. Intense. Needed my tissues at the end. Good movie imho.
The "see a movie only once" rule was lifted long ago, yet they still haven't removed it from the TOS. Mitch Lowe confirmed again yesterday that the rule no longer exists. Why they can't seem to get around to taking it out of the fine print when it's not really a rule is just plain sloppy.I recently got a long "terms of service update" email from them, which, among other things, stated that MoviePass could now only be used to see each title once (instead of the "seeing the same movie as many times as you want as long as it's only once a day") that their Twitter account promised when they signed up. They also threatened fees for not using the card properly - for instance, if you use the app to buy a ticket and the purchase doesn't match up exactly with what you selected on the app and they find out, they could charge you a $25 fee for this offense. (As an example, let's say you selected the "4:15pm" showing of a movie on the app, but when you arrive at the theater, it's sold out, so you buy a ticket to the "4:30pm" instead - according to MoviePass, this is now something to be penalized.) Additionally, if you cancel you service, you are not allowed to resubscribe for nine months.
This fine print is really turning me off. I haven't used my pass as much as I thought I might, partially because it doesn't work at some of the theaters I visit, partially because I prefer premium formats like IMAX and 3D to standard 2D, and partially because even if the cost of the movie ticket is taken care of, it turns out the time cost of leaving the house, round trip transportation, etc., doesn't always pay. Yesterday was a perfect example. My wife mentioned that "Happy Death Day" looked fun and would be a good choice for Halloween and I agreed, we thought it was the perfect choice for a Moviepass use. Discussed it Monday night, thought about going on Tuesday. Tuesday came around (it was basically our Sunday for this week), and by the time we finished household chores, laundry, food shopping, and all of that stuff, neither of us really felt like going out. It didn't matter that it was "free". And it's not the theater industry's fault that the NYC public transportation system is in such a state of disrepair that trips that took 20 minutes a couple years ago now take 45. But that's the reality we live with, and we didn't feel like a 90 minute round trip to see a 90 minute movie, particularly when nothing about the movie or the theater it was playing at demanded that it be seen that way. I've had the card since the beginning of September, and I've used it twice. I honestly thought I'd be using it more.
Heck, I'm probably the ideal MP customer at this point, as far as MP is concerned - I pay up but don't really use it. I keep seeing an ad in my Facebook for a service that's $4.99 a month, and allows you up to two tickets for any IMAX, 3D or any other type of regular or premium ticket available. That might be more up my alley. But then I run into the other problem, which is that all of these services are for same-day sales only, and my preference is to see a film on its opening night, where the best seats have been reserved days, weeks or months in advance.
The "see a movie only once" rule was lifted long ago, yet they still haven't removed it from the TOS. Mitch Lowe confirmed again yesterday that the rule no longer exists. Why they can't seem to get around to taking it out of the fine print when it's not really a rule is just plain sloppy.
My understanding is that there are people out there buying tickets for movies they have no intention of seeing for the purpose of collecting a truckload of rewards points. Personally, my time is more valuable than that but there have been many posts on another forum from guys bragging about all the Regal Crown Points they've accumulated for movies they didn't actually see. The other thing it's aimed at curbing is the practice of buying a ticket for a 2D showing and then going to the box office and exchanging and paying the difference for a 3D or IMAX showing.
It totally makes sense to me why Moviepass doesn't have much value for you. I probably wouldn't use it as much myself if it were that inconvenient from where I live. It works for me because I have 4 big multiplexes within a 15 minute drive. They could raise the price to $15 and I'd still think it was a bargain.
They updated the TOS again yesterday and removed that language. Hopefully, that'll be the end of it. We'll see.I honestly think it's there because they may plan to enforce it one day. Mitch Lowe can say that it's not part of the rules, but at the same time, they just sent out a brand new TOS yesterday or the day before, asking that it be read and acknowledged in its entirety. I'm not much for conspiracy theories, but I think they wanted to reserve the right to tamp down on that if, say, someone who used their pass twice a month started going to see Star Wars a dozen times. Do I expect it to be done? Not necessarily. But I don't think it's an accident that they're leaving that door open.
I can't imagine doing it either, but I've seen enough posts about it to know that people are doing it. One of the tricks frequently mentioned is to go see a late movie around 10:00 or so that will be over after midnight. Since the calendar day has changed when the movie lets out, they check in for another film the next morning and go over to the kiosk and buy it with their MP card. Again, that kind of thing just seems silly to me, but apparently some people are motivated by free popcorn.I can't imagine going to the theater either just to collect tickets that I'm not using for points. My time is more valuable than that too. I suppose if I literally lived next door to a theater, but still... I guess I'm just not wired to be wasteful in that way. (I can find plenty of other ways to be wasteful, I'm not perfect.)
It's apparently being offered in 2 test markets right now (I can't remember which cities). It's called Moviepass Premium and is $19.99 for unlimited movies including 3D and IMAX. If they ever roll that out nationally, I will likely upgrade to this option.I had never thought about buying a 2D ticket and exchanging/paying the difference for 3D or IMAX. I'm not sure how Moviepass could actually verify that but it's a clever idea. But, like I've said before, I don't want to be clever - I'd gladly just pay for those options as part of a Moviepass subscription if they ever offered it.
I wasn't aware of these issues. Is there any progress being made or is this the new normal? It seems crazy to me as someone who used to ride into Penn Station every day from Nassau County and it was a 39 minute ride. I can't imagine living in the city and still having those kind of commute times.Ugh, the New York City infrastructure is just a mess right now. When I moved into my apartment in 2014, that location was picked because door to door, I was twenty minutes away from work. The subway system has fallen into such a state of disrepair that that same commute on the same route now routinely takes 45 minutes or more - today it took about an hour and fifteen minutes. My closest movie theater was ten minutes away, until station closures turned that quick subway ride into a 30-45 minute walk, and the cluster of theaters I most enjoy visiting went from being 20-30 minutes away to being 45-90 minutes away.
I wasn't aware of these issues. Is there any progress being made or is this the new normal? It seems crazy to me as someone who used to ride into Penn Station every day from Nassau County and it was a 39 minute ride. I can't imagine living in the city and still having those kind of commute times.