My new Denon 3802 just came today, and it's atrocious! It has SEVERE problems! First off, a constant hiss comes from the left speaker. It's volume is constant, regardless of the volume of the receiver. Secondly, the remote WILL NOT access the setup menu at all. Thirdly, the surround sound will not function whatsoever, I can only get stereo sound out of the receiver. I checked all my connections three times over and they are all fine. I read through the manual and the Trouble shooting guide to no avail. Additionally, the hiss is present if I hook up another speaker to the front left channel. Is my receiver defective, or am I doing something really wrong? Needless to say, I am very upset at this development. Any help would be greatly appreciated!