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Marantz 5.1 amp problem (1 Viewer)

NZNick

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May 13, 2018
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Hi - I'm new here and have a problem with my marantz amp

from about 3 months ago when I turned the amp on it would make a loud crackling / popping sound through the wharfedale speakers for about 39-59 seconds before the crackling stops and normal sound come out - click on link


what I did was disconnect the TV cable box [sky tv New Zealand] HDMI cables from the amp so the TV is no longer running through the amp

does anyone know what the problem might be and what might be causing it??

I spoke to the Marantz amp distributor in NZ and they suggested to try a factory reset. I turned the amp back on in the weekend and after the crackling had stopped I did the factory reset, then turned it off again
turned it on about 6 hours later to FM radio and there was no crackling.
turned it on again today and no crackling

my question is - has the factory reset worked, or is it maybe one of the HDMI cables that was connecting the sky tv box to the amp or something?

should I try reconnecting the HDMI Cables to the sky TV box and see what happens?

sorry for all the questions, but not really sure what to do here
 

JohnRice

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Try reconnecting everything and see how it goes. Sometimes when a piece of equipment acts strangely, all you have to do is disconnect it from the power for a few minutes, but a factory reset would be the step beyond that.
 

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