LG WebOS help needed

mediaseth

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A strange issue developed with my LG C8 55"

First, the Disney+ app had an update message. No biggie, I clicked on "update." Nope. Nothing. No response. So, I clicked on "open" and I got a blue screen like it was trying to load the app but froze. It wasn't completely frozen, though, as I could press home and select another app.

Other apps are also not working. They aren't prompting me for an update, but they start to load and then.. nothing. It's black. I press home, and I can still use Amazon Prime, Hulu, Netflix or Youtube.

The biggest kicker? I can't use the LG App store, either.

I checked in settings and I am all up to date after clicking to check for updates.
 

DaveF

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I’ve got an LG LCD, and I’ve found it behaves like a computer, in that I’ve seen it crash in the middle of an update. But I’ve not had it behave like you describe.

if all else fails, I would try to Reset to Initial Settings. Maybe a factory reset will restore the apps, or let you download them anew.
 

mediaseth

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I'm hoping that by doing so i don't have to do any recalibration. I like my settings! But, I may not have a choice...
 

mediaseth

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Yep. I had to reset it and download updates to the apps again. Works fine, but I did lose my calibration. I'm not sure what caused the issue in the first place. It would seem an update was interrupted, but it wouldn't have been my doing.
 
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DaveF

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Glad it's working, sorry you lost calibration. I'm overall impressed by the LG system. But it's a "computer" through and through, including system crashes. It's also really complex and unintuitive, with three or four major sub-screens for user control and a menu-settings system that's inscrutable to me.

But it's so good, I'm thinking of buying a second one, for my living room. :)
 

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