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LG OLED not playing Amazon Prime (1 Viewer)

Bob_S.

Screenwriter
Joined
Mar 4, 2004
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My daughter has Amazon Prime and tonight she clicked on the app and just gets a blank screen. It worked fine the other night and all the other apps work ok. Her Prime account is up to date. And we unplugged the tv too. Any advice?
 

Johnny Angell

Played With Dinosaurs Member
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Deceased Member
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Dec 13, 1998
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Just tried Prime on our LG LED and it works fine. First, make sure you have the latest app and then call LG. You might want to try reentering your Prime ID and password.
 

Ted Todorov

Senior HTF Member
Joined
Aug 17, 2000
Messages
3,706
It works for me - but boy, the picture on Amazon Prime (through LG OLED app) looks terrible. Compared to anything, especially Netflix via the 4K AppleTV, it looks like the picture you'd get on 480P TV 20 years ago. I'm guessing that once the Amazon app does appear on the AppleTV it will be vastly better - if it isn't, I'd be amazed that people aren't complaining.
 

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