Learning to use Ebay, any hints?

Discussion in 'Archived Threads 2001-2004' started by McPaul, Jul 7, 2002.

  1. McPaul

    McPaul Screenwriter

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    Alright it's been long enough without using this website that I've just got to do it. I've got some stuff to sell, and am looking at buying a few things. I've read through their new user tutorials, everything seems fairly easy. What kind of transaction system do you think is best to use for both buyers/sellers, and is it secure?

    What's a good way to see what price I should be setting as a reserve, and does it cost extra to use a reserve? How much does ebay cost to sell something, or buy something??

    If I display my price asking in C$ will that deter US buyers?

    Any other hints for a canadian using Ebay.com for the first time?? thx.
     
  2. Rob Lutter

    Rob Lutter Producer

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    I can tell you that the best system to send/receive money on eBAY is Paypal (www.paypal.com). It is extremely easy to use and almost EVERYONE on eBAY has a Paypal account. Make sure to get a premiere account so that you may also take credit card orders (buyers love this) and you can also set up alot of other cool stuff (like a shopping cart)... and it is only a small fee.
    [​IMG]
     
  3. Philip_G

    Philip_G Producer

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    hahaha I hate to stir things up, but I HATE paypal. Been using them since they were brand new (couldn't pass up 10 bucks) and recently cancelled my account with them over some shadester practices of theirs. You can do everything you need to do, for slightly less $, with billpoint IME. Plus it's even faster for a buyer to just plug in a CC number right after they do buy it now [​IMG]
     
  4. Aurel Savin

    Aurel Savin Supporting Actor

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  5. alan halvorson

    alan halvorson Cinematographer

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  6. Jim_C

    Jim_C Cinematographer

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    Just to add one more item to the list Alan provided.

    When selling, if at all possible provide a picture, an acutal picture of the item not one from the original manufacturers website. I want to see the actual item. As a buyer, I look for auctions that show the item for sale. Anyone that is selling something and has nothing to hide shouldn't have a problem with providing a picture.

    I'll give you an example from a buyer's point of view.

    I don't want to see the photo of a Klipsch Forte speaker that was taken from the Klipsch website. I want to see the picture of the acutal speakers I would be buying. You can pick up a lot of information from seeing the actual product.

    I remember looking at a picture of a pair of Klipsch where the seller said that the speakers were in perfect condition, not a scratch on them, and handled with kid gloves. When you looked closely at the shot with the grille off you could see that most of the screws were rusted and the grille itself was discolored where it had obviously been in prolonged contact with water.

    You know the saying...a picture is worth a thousand words.
     
  7. Dave E H

    Dave E H Supporting Actor

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    If you plan on doing some buying and selling, I'd suggest doing a little buying first, get some positive feedback and then start selling a few things. I'm never enthusiastic about buying stuff from people w/ zero feedback.
     
  8. Malcolm R

    Malcolm R Executive Producer

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    As Dave suggested, I'd second the motion that you should do some buying to get familiar with the functions and flow before you set up for selling. Also well to build up some feedback.
    Always use photos. Most auctions without photos do considerably worse than the same items with photos.
    I NEVER bid on reserve auctions. To me, it just seems like an unnecessary mind game played by the seller. If you want a certain minimum price for your item, simply set your minimum/first bid at that amount. Then people can decide whether or not to bid without having to play the "reserve guessing game." It's just a waste of a buyer's time and it's something I won't do, even if I'm willing to pay a substantial amount for the item.
    Paypal is a must. I've gotten to the point where I also seldom bid on items that cannot be paid for via Paypal. It's just so easy to send and receive money.
    State your shipping/processing amounts explicity up front. I really hesitate to bid on anything that doesn't clearly state the shipping/processing fees.
     
  9. Thik Nongyow

    Thik Nongyow Stunt Coordinator

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    As a seller for nearly five years, here are my suggestions:

    a) If you are selling an item like a DVD, VHS cassette, CD, or any record-able media, make sure that you explicitly state that it is not a bootleg. Unfortunately, eBay has a reputation of allowing bootleg items from Asia to sell because of its absurd policy that it will not accept complaints from third-parties against such items.

    b) Beware of saboteurs, especially if you use the "Buy It Now" option. It is known that these people are sellers who will create false accounts for the purpose of hurting their competitors by ending their competitors' auctions using "Buy It Now" and giving them negative feedback. By giving their competitors negative feedback, the unscrupulous sellers will have less competition. I noticed it happened to some Samsung HDTV sellers last week, so be careful.

    c) For your safety, do not accept bids or sell to people outside of North America or Western Europe. Some eBay seller I know have problems with sellers from South America and the most corrupt nation in Asia, Indonesia. An Indonesian seller I often seen at eBay warn her buyers on how to protect their payment, because in Indonesia, about 50% of mail are stolen by dishonest mail carriers.

    d) It is highly suggested to sell items that are in excellent condition than in poor condition.

    e) If you are selling adult-oriented material like pornographic movies, make sure that you list them under the Mature Category.

    f) As a previous poster had said, make images of the items you are selling instead of those found on a web site. You will need a decent digital camera to take images of your items, so shop for the best brand.

    I think that is enough. Selling at eBay may be risky, so be on guard.
     
  10. Carl Miller

    Carl Miller Screenwriter

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    I'd also add that as a seller:

    I've found that it's best to end an auction on a Sunday evening. It gives the best opportunity for last day bidding which is usually when your items will see the most action.

    I also strongly recommend using some form of delivery confirmation and either adding that cost to your buyer or absorbing it yourself. I've been selling for a couple of years, and this has considerably cut down on those "I never got my item" e-mails.

    Finally, when you make a sale, include your auction terms in your end of auction e-mail. Buyers are notorious for not reading the terms of the auction in the item description, so doing this will help cut down on post-auction questions from your buyer or prevent them from trying to do it their way...for example, trying to pay by PayPal when your auction specifically says you don't accept payment via PayPal.

    As a buyer, the best advice I ever heard about buying on Ebay is to set a maximum price for yourself and to stick with it. A lot of people get carried away when they bid, but the reality is that very little on Ebay is so "rare" that you won't see it listed again sooner rather than later.
     
  11. McPaul

    McPaul Screenwriter

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    wow thank you all, guys, those are some great input, ending on a sunday night makes sense as well as buying some stuff first, I don't have a problem doing that at all. I'm sure if there are any more questions I will fire them off in here,

    I wasn't planning on using buy it now, however a reserve price is a feature I wanted to make sure I had. so you're saying I should just set a minimum price of $110 and let people bid from there hey?? good idea. and cheaper too I assume.

    Is all the bolding, and gallery options necessary?
     
  12. Dave E H

    Dave E H Supporting Actor

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  13. Malcolm R

    Malcolm R Executive Producer

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    I'm not sure how the costs compare for reserve vs. higher start bid. It's just as a buyer I don't play the reserve game. If you want at least $110 for your item, just say so. If I want to pay, I'll bid, if not, I won't. And if I don't, it'll save wasting my time in placing bids on your item that won't meet your reserve anyway. I just don't see the need for the reserve feature.

    When posting an item, I never pay for any extra features, other than perhaps a second picture. You can use HTML tags in your description, so you can use all the bold, italics, color, large fonts, etc., you want for free within the text. If you have an item that people want, you describe it in detailed fashion, and include a photo or two, people will find it without all the extra bells-and-whistles and their related expense.
     
  14. Carl Miller

    Carl Miller Screenwriter

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    I agree with Malcolm totally about the reserve price auctions though once in a while I still bid on them hoping to find a bargain.

    I've tried the bolding and the gallery photos and they didn't help me at all as a seller. The only extra I'll pay for now are photos when more than one photo is helpful or necessary..and that's only when I'm too lazy to link to my own site and post the pictures there.
     
  15. Rob Gillespie

    Rob Gillespie Producer

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    I you want to sell, you need to get your auction pages looking clean and snappy. Using the standard font looks .... well, crap. Use the HTML tags and get the page looking nice. Also, be as descriptive as possible. The amount of auctions I see where the seller barely writes a single line is daft.

    Also, get an accurate shipping cost and include it as an additional charge. Don't include the cost of postage in the main item price because your final fee will include that too. For a DVD, I always ask for an extra £1. This doesn't cover the entire cost of sending it, I figure is a reasonable amount to ask.
     
  16. AaronNWilson

    AaronNWilson Second Unit

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    http://cgi.ebay.com/ws/eBayISAPI.dll...tem=1842142205
    this is my first ad, what ya think?
    The worst think for ebay sellers in Canada is the shipping charges, luckily I only live 5 mins from the washington border so I will be able to post the package from their.
    Does anyone know if there is anything I should know about living in Canada and posting packages in the states? Any hidden extras/catches?
    Aaron
     

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