I've always liked Laser's Edge because it was user-friendly. For reasons I won't go into, I like to order by phone, and they were one of the sites that let me do so. Also they had a flat shipping rate no matter how many dvds you ordered. Other sites have gone to per dvd and have lost my business. The one bad thing was that you couldn't get in-stock availability on their site. So I was really looking forward to their new site hoping this would be incorporated. After perusing the site, I have to admit I'm disappointed. I'm not sure if you can still phone order or not, so I'll leave that aside. But it appears that they've changed their shipping rates, not just from per order to per dvd, but to the dreaded per disc (yes, ST:TNG box, counts as seven items shipped. ). Since I tend to purchase about 4 dvds per week (which some weeks consists of as many as 14 discs in those 4 dvds), and since their prices are already on the high side, this seems likely to decrease my purchases from there quite a bit. Also, instead of in-stock status, they have the 'usually ships in 1-3 days'. Unfortunately, this applies both to movies that I know they have in stock (having called them just yesterday), as well as a movie that they haven't had in stock for months (every time I call, I ask, and they're always out of stock on that title). Both are listed as 'usually ships in 1-3 days'. So the stock info on the new site doesn't look very promising either. As I said, I'm disappointed, but I wish them continued luck in the future. I just don't think I'll be part of it much anymore.