Kudos to USHE - Mockingbird cards (1 Viewer)

[Doug Otte]

I'd like to publicly acknowledge Universal Studios Home Entertainment for a recent example of exemplary customer service.

I bought the LE of To Kill a Mockingbird before last Xmas, but just opened it and watched it last month. I noticed the collectible cards were missing. I wrote USHE an e-mail and received a response the same day asking me to send a copy of my receipt. I would receive the cards "in 2-4 weeks."

Yesterday I received them (a little over 2 weeks) in an envelope fortified with cardboard. The cards are beautiful and in immaculate condition.

Thanks to USHE for a beautiful job on the LE set and their customer service.

Regards,
Doug

 

[Citizen87645]

Can you share the email address and where to send the receipt? I faxed my info and haven't heard anything.

 

[Karl R]

[email protected]

and here's the address I sent a copy of my receipt to:

Universal Studios Home Entertainment
Attn: 'To Kill a Mockingbird' Movie Posters
P.O. Box 224468
Dallas, TX 75222-4468

 

[Doug Otte]

Thanks, Karl. Those are the addresses I used, as well.

Doug