Hello all. Yesterday I purchased the very nice JVC XV-S65 unit and discovered almost immediately the Star Wars Episode I subtitle problem while testing the player out on various discs. I've seen on previous threads that nobody has had much luck in getting anything out of JVC as to whether a firmware workaround was forthcoming. Also, Fox doesn't seem to know much about this issue either. Has anyone heard anything from either camp on this issue? Second question. I have a 4 year service contract on the unit from Best Buy. I would take it back immediately but really like the unit in all other respects. After reading fellow HTers reviews I don't want a unit from another company. Does anyone know if I tried to exchange it when a newer JVC model comes out around the same price range (hopefully with a fix for the sub prob), what my luck would be?