I've used it since it came out, and I've bought a few albums from iTMS, but now I'm getting fed up with this piece of extremely mediocre software, so much so that I won't buy from iTMS again. Some annoying things: - The program does not conform to Windows standards in menu layouts and such. I use a program called minimize XP which lets me minimize any program to the system tray. Guess which is the ONLY program that it can't minimize? - When ripping CDs there is ONE option in naming files: "Create file names with track numbers". That is laughable, since every other decent ripping software lets you customize this in detail. - It demands way too much memory for what it's doing. At first this didn't bother me too much, but now it really bugs me that other programs slow down so much when playing songs in iTunes. - The layout is... not good. It looks extremely amateurish and is a waste of screen real estate. Why take up a third of the screen with "Genre" listing when I don't give a crap about that? I can't seem to turn that off either, which means that longer titles and artist names are not shown in their entirety unless I make the program window bigger because the fields can't be resized! - Burning CDs is very unreliable. I don't know how many coasters I've made using iTunes, trying to burn the songs I bought. I gave up long ago using it to burn anything else, because it was a waste of discs, but unfortunately the iTMS songs can only be burned using iTunes. It doesn't even have to do with settings, I can burn one disc and get an error (which is of course unspecified), then use the exact same settings and the exact same brand and batch of discs and burn again and it works. - I couldn't burn at all for a while. I tried and tried, and it would not recognize that I had a CD drive. FInally, I found out that it was because I was running Daemon Tools, a "Virtual CD-ROM" program. None of my other burning programs had a problem with this. It wasn't enough to turn it off, I had to uninstall it in order to use iTunes to burn. So, I've decided to just stop using iTunes altogether, which bums me out because I like the simplicity of the iTMS. It's just the iTunes program itself that really sucks. I hope they figure something out, meanwhile I'll have to look at some of the competitors. Anyone else had the same disappointing experience with iTunes?