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ISF Calibration and Warranty (1 Viewer)

Ken Custodio

Second Unit
Joined
Dec 5, 2001
Messages
316
Does ISF calibration void the warranty on a RPTV? I suppose you don't have to tell the RPTV manufacturer that it was worked on, but what about moving the Protective "glare" screen to the back of the screen layer, do I have to replace it when they come to work on it for warranty work?
 

Gregg Loewen

Founder, Professional Video Alliance
Insider
Senior HTF Member
Joined
Nov 9, 1999
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6,458
Location
New England
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Gregg Loewen
Ken,
It depends on the set. Which do you own? Mits does not like ISF period. Toshiba, Hits, and Panny are very ISF friendly. However, your local service tech might not have heard of ISF and might be very quick to point blame and run away.

Regards

Gregg
 

Michael TLV

THX Video Instructor/Calibrator
Senior HTF Member
Joined
Mar 16, 2000
Messages
2,909
Location
Calgary, Alberta
Real Name
Michael Chen
Greetings

Dealers are known to remove the glare screen off RPTV's. It's a non-issue. Anyone asks ... just say you don't know or that the dealer did it ... because they will if asked.

In cases that I have encountered, the warranty has never been voided, but revealing that you had an ISF done will create one massive headache for you. Many months of bickering with the manufacturer is what you are asking for.

In the end, you will almost always win and the warranty work will go forward ... now ask youself if you need this type of headache ... when simply not mentioning it would have been the better route.

Same for all.

ISF work is not invasive ... and normally you simply cannot physically tell that anything has been done. Now gluing fabric lining on the inside of the TV is another matter.

Regards
 

Ken Custodio

Second Unit
Joined
Dec 5, 2001
Messages
316
Greg, I have a Toshiba 50H82, so I guess I'll be ok with the warranty when you calibrate my TV in March of next year ;)
 

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