I need help! I work from home and have LARGE data requirement. Sometimes I have to download single files in the 600meg to 1gig range. Most times it's source code wich is thousands of files totalling around 500 meg. I signed up with CableOne on the 5 Meg service. For the first 2 weeks, I couldn't get anything over 1 meg. Their techs tried everything and even sent a guy to the house. They finally decided a problem in AZ was causeing trouble and a couple of days later, things got better. I got 5 meg a couple of times but mostly it was in the 2-3 meg range with lots of periods under 1 meg. Each time I call, they claim network problems. I decide to switch to DSL. Qwest has a deal for 7 meg service ath $30/month. They come set it up and I run some test. 3.5 meg. I called support and we messed with it a while. I always seem to get half of what I'm provised at. If they lower me to 5, I get around 2.5. At 3, I get around 1.5. Today they sent a tech to the house. She plugs in her test equipment and gets 7 meg. Then I tell her to get her laptop and she experiences the same thing as me...about half. Let me say at this point that I have several computers with clean OS. I've tried bypassing my Netgear Firewall. I've been to speedguide.net and done all the optimizations. I've tested the speed on many different sites at different times of the day. With her modem and laptop, she only gets half as well. She calls level 2 and 3 support and they're trying to convince me that no single machine gets all 7 meg. It's for bandwidth headroom with lots of machines. To test this, I downloaded a 50meg file from qwest's site. With 1 machine, I get around 450k/sec. When I do the same thing on 3 machines, each one is between 175-200k/sec. Then then claimed that the sites sending the data were the bottleneck but I pointed out that if Speakeasy.net can send the data out @ 3.5 when I'm provisioned at 7 meg, they are still sending it out at the same speed when I'm provisoned at 3 meg but I'm only getting 1.5. They clamed that during the transfer, the speeds fluktuate above and below 3 meg for example and since the provisioning cuts the speed at 3, I only see the dips. Is any of this true? I can't believe that I can only get 1/2 of what I'm paying for. I still think there is a problem. When I lived in Seatle, I had 7 meg cable service and routinly got in the high 6's and sometimes over 7. What do you think?