First off, sorry if this isn't the right area of the forum to put this question. I used the quote machine and submitted a dvd to www.digitaleyes.net around December 1st, no problem. But I have yet to receive any confirmation that they've received the shipment or, better yet, that they've credited my account. Worse, I've tried to call them up repeatedly using their 888 number and EVERY TIME I get a busy signal! Plus I've sent them an e-mail asking what's up with my account and dvd submission and have still gotten no response, now a week later. I hope they're not going out of business, but I've never had such a problem getting through to them before. Can anybody clue me in, or has had a similar or contrasting experience? I'm worried right now. Thanks for any help in advance.